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Write Better Emails: Etiquette rules and business skills

Write Better Emails: Etiquette rules and tactics for smarter communication at work. Improve your communication at work.
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38 students
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Platform: Udemy
Video: 1h 1m
Language: English
Next start: On Demand

Table of contents


Write Better Emails: Etiquette rules and tactics for smarter communication at work

Enrol Now and learn practical email writing skills and etiquettee rules that will help you become a better communicator with your team.

Email is the most popular tool to communicate at workplace. The average professional spends 28% of the work day reading and answering email, according to a McKinsey analysis (2012). Current course combines expertise and practical working expertise using emails while working for global companies and also while having extensive lecturing experience in academia. The course creator team has 25+ years of working experience, from managing 60+ team members till emailing Board level executives / Directors of highly successful global companies. As your instructor we will use our email writing expertise to give you proven formulas for structuring effective emails.

Participation in this brilliant course will enable you to start your email with the right tone and use the right level of formality. This course will help you to maintain a positive workplace culture through emails, and also the course shares practical advise which can be used every day.

At the end of this course you will be able to write better emails with great confidence. Your emails will be clearer, and you will make a better impression. You will be able to maintain better working relationships by using email. Below are just a few of the topics that you will master:

     Decide how to use To / CC / BCC and “Reply all”

     Confidently write your email subject

     Choose formal, semi-formal and informal greetings and signatures

     Structure your email content and use the 3Ws to assign tasks in email

Do not hesitate to develop your Email writing skills. Enrol now and take your next step in mastering etiquette rules and tactics for smarter communication at work!

You will learn

✓ Maintain a positive workplace culture through email
✓ Improve communication with teams and co-workers while reducing communication frustration
✓ Write better emails at work, and cleary communicate messages that explain exactly what you intend to
✓ Identify and use the right level of formality in your emails
✓ Understand how to use CC or BCC to propery assign emails
✓ Learn proper email etiquette and business writing techniques which are usable every day


• This course is for anyone who frequently communicates via email with colleagues / clients / team members
• This course is ideal for you if your work requires regular email communication with a variety of people
• You are either a native English-speaker, or have at least intermediate level of English

This course is for

• This course is for all professionals who would like to be more confident and effective in business email writing
• Also all non-native English speakers/ students would benefit if they would like to learn essential professional email writing and etiquettee skills
• A Manager / Team Leader who intends to build a positive team culture and communicates via email
• Anyone who is new at the workplace, e.g. a recent graduate, would benefit from rules and tactics which can be applied when emailing colleagues / clients
• Please note, this course is not specifically aimed at people writing sales or direct marketing emails
Business skills better than usual
The Top Skills is a UK based e-learning company specialised for IT and management skills teaching, involving state-of-the art technology in the educational process.
Our high-quality E-learning courses help people to learn practical skills like MS Excel for work purposes.
We are based in the United Kingdom. We are committed to share only the most common and relevant real-life examples informed by business practice. Helping you to perform better at work is our passion. Our management team has 30+ years of business experience from Cambridge to London City, as well as MSc and PhD business degrees from Europe and the United Kingdom.
Students who complete our courses are able to work more effectively, and significantly increase their professional skills.
With our help, you can become even more successful.
Browse all courses by on Coursemarks.
Platform: Udemy
Video: 1h 1m
Language: English
Next start: On Demand

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