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Why Conflict Management Doesn’t Work

Why conflict resolution techniques don't work when the problem is bullying: A Behavioral Approach
(11 reviews)
48 students
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Platform: Udemy
Video: 1h 24m
Language: English
Next start: On Demand

Table of contents


Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. It turns out that applying a conflict resolution model to a bullying or harassment situation makes the problem worse.
Course Overview
In this 1 hour program we will discuss the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively.
3 learning objectives
1) The difference between a conflict resolution model and a bullying elimination model
2) How a behavioral elimination model works
3) How to use the elimination model to resolve both conflicts and bullying/harassment

You will learn

✓ Be able to set boundaries in conflicts and stick with them
✓ Know when to NOT use conflict resolution techniques


• Should already be familiar with common Conflict Resolution techniques

This course is for

• Managers and Leaders looking to improve their skills
• Coaches and Counselors
• HR Professionals
• Individuals dealing with conflict unsuccessfully.
Jennifer Hancock is a mom, author of several books and founder of Humanist Learning Systems. She is considered one of the top speakers and writers in the world of Humanism today and specializes in programs involving applied behavioral techniques focusing primarily on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.
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Platform: Udemy
Video: 1h 24m
Language: English
Next start: On Demand

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