Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions.
Emotional intelligence is a set of emotional and social skills that collectively establish how well you:
•perceive and express yourself
•develop and maintain social relationships
•cope with day to day and major challenges
•use emotional information in effective and meaningful ways
Put simply, emotional intelligence is how you combine your thinking with your feelings in order to develop authentic relationships and make good, effective decisions.
Many organisations make the mistake by focusing on developing technical (hard) skills, but overlook the importance of soft skills – also known as power skills. Emotional intelligence has been consistently shown to be the strongest predictor of job performance. Good levels of emotional intelligence in the workplace creates more rewarding, collaborative, and satisfying relationships leading to reduced stress and anxiety and greater productivity.
The Principles of Emotional Intelligence course covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.
The Principles of Emotional Intelligence course is not just about deepening knowledge and skill levels, it is also about applying this and developing the wisdom that enables you to generate a greater clarity of others and real understanding in others.
Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.
The Principles of Emotional Intelligence course delves into emotional intelligence in detail to cover
•The Fundamental Principles of Emotional Intelligence
•The Principles of Self-Perception
•The Principles of Self-Expression
•The Principles of Interpersonal Skills
•The Principles of Decision Making
•The Principles of Stress Management
Ways to develop emotional intelligence are explored along with a variety of techniques to work with emotional intelligence when you are working as a coach and leader.
The course, also, dispels many commonly held beliefs and myths around emotional intelligence. These include:
•The myths around positive and negative emotions
•The differences between EI and EQ
•The myths around left brain / right brain thinking
•Resilience is all about bouncing back
•Why the phrase “work / life balance” is so inappropriate to use
•How being selfish, prejudiced and narrow-minded can help you develop your emotional intelligence
•and many more.
Understanding the problems that these beliefs and myths can cause will help you to build and develop your emotional intelligence by considering new ways and new perspectives of experiencing the world around you. This, of course, is also a key part of the course.
Your emotional intelligence skills and techniques can be applied in business, outside of work in sports and education, or just your own personal development.
The Principles of Emotional Intelligence course will give you deep insights but developing emotional intelligence will take time and effort, and even then you are not going to get it right all the time!!
The Principles of Emotional Intelligence course is for anyone competent in the skills and techniques of emotional intelligence. It is for anyone interested in developing a deeper understanding and awareness of the application of emotional intelligence at work, in social settings and at home.
We all have emotions! You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.
By completing this course, you will be able to
•determine how you can work with emotional intelligence to improve results and quality
•recognise ways that you can perform within the emotional climate of your work environment
•consider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance
•develop ways that you can build your interpersonal skills and enhance your relationships
•identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience
•evaluate your emotional intelligence skills and apply them to your career progression and the career progression of others
PLEASE NOTE – This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Emotional intelligence cannot be developed by learning some techniques through watching a few video lectures. The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I’m afraid that you won’t get the best from the course unless you are prepared to do this.
This course is being continually refined and updated to ensure it remains current and relevant.
The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.
All PDFs are Section 508 / ADA Accessibility compliant.
All videos are High Definition recorded in 1080p.
All videos have grammatically correct English captions.
Latest update – June 2022
