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The Complete ServiceNow System Administrator Course

Learn how to administer, configure, and customize your ServiceNow instance!
4.5
4.5/5
(8,945 reviews)
33,152 students
Created by

9.8

CourseMarks Score®

9.6

Freshness

9.5

Feedback

9.6

Content

Platform: Udemy
Video: 11h 2m
Language: English
Next start: On Demand

Top ServiceNow courses:

Detailed Analysis

CourseMarks Score®

9.8 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

9.6 / 10
This course was last updated on 6/2021 .

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

9.5 / 10
We analyzed factors such as the rating (4.5/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

9.6 / 10
Video Score: 9.3 / 10
The course includes 11h 2m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 2 hours 09 minutes of 74 ServiceNow courses on Udemy.
Detail Score: 9.4 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 10.0 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

5 articles.
14 resources.
0 exercise.
1 tests or quizzes.

Table of contents

Description

Whether you’re brand new to ServiceNow or are looking for a refresher, this course will teach you how to properly administer a ServiceNow instance and prepare you for the ServiceNow Certified System Administrator exam.
This course is packed with over 11 hours of content, a workbook, AND a practice exam based on the System Administrator exam. This course covers fundamental and advanced ServiceNow concepts, like lists, forms, table administration, user administration, IT Service Management, events, notifications and so much more! In addition to the lectures, each module also features quizzes and tons of additional resources.
After completing this course you should be able to:
•Create new users, groups, and roles
•Manage users and access
•Configure and customize lists and forms
•Create new applications on the NOW platform
•Leverage events and notifications
•Work with importing data through import sets
•Build custom reports
•Understand when to use UI policies, UI actions, business rules, script includes, and data policies
Bonus Material: This course also offers a bonus module on how to build your very own application in ServiceNow!

FAQs
Q: What version of ServiceNow does this cover?
A: This course has been updated for the Paris release and was originally recorded on the Kingston release.
Q: Can I follow along with my own instance?
A: Yes! I provide instructions on how you can obtain your very own personal developer instance

Features
•Updated for the Paris release!
•Quizzes
•Practice Exam
•Workbook
•1080p video recordings
Topics Covered
•The user interface
•Customizations including UI policies, UI actions, business rules, script includes, data policies
•Client-side versus server-side customizations
•Update sets
•Table administration & relationships
•Field types & reference fields
•Users, groups, & roles
•Access controls
•Impersonating users
•LDAP & SSO
•Incident Management
•Problem Management
•Change Management
•Configuration Management
•Service-Level Agreements
•Service Catalog Management
•Knowledge Management
•Service Portal
•System properties
•System diagnostics
•Events & notifications
•Workflows
•Import sets
•Reporting
•Custom application development

You will learn

✓ Understand how ServiceNow works behind the scenes
✓ Master administration on the ServiceNow platform
✓ Understand the different configurations & customizations
✓ Obtain the knowledge to successfully pass the ServiceNow certified System Administrator exam

Requirements

• An understanding of ITIL principles can help but is not required

This course is for

• Those who are new to the ServiceNow platform
• Anyone interested in becoming a ServiceNow administrator or developer
• Those who are looking to pass the ServiceNow certified System Administrator exam

How much does the The Complete ServiceNow System Administrator Course course cost? Is it worth it?

The course costs $15.99. And currently there is a 87% discount on the original price of the course, which was $124.99. So you save $109 if you enroll the course now.
The average price is $17.1 of 74 ServiceNow courses on Udemy.

Does the The Complete ServiceNow System Administrator Course course have a money back guarantee or refund policy?

YES, The Complete ServiceNow System Administrator Course has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the The Complete ServiceNow System Administrator Course course, but there is a $109 discount from the original price ($124.99). So the current price is just $15.99.

Who is the instructor? Is Mark Miller a SCAM or a TRUSTED instructor?

Mark Miller has created 5 courses that got 17,625 reviews which are generally positive. Mark Miller has taught 50,404 students and received a 4.5 average review out of 17,625 reviews. Depending on the information available, Mark Miller is a TRUSTED instructor.
ServiceNow Guru
Mark Miller has over 6 years of experience on the ServiceNow platform, having worked on hundreds of ServiceNow projects. He holds a bachelor’s degree from Wright State University in Management Information Systems and a master’s degree from Boston University in Computer Information Systems with a concentration in Web Applications. 

His home base is in San Francisco but loves traveling all over the world.

9.8

CourseMarks Score®

9.6

Freshness

9.5

Feedback

9.6

Content

Platform: Udemy
Video: 11h 2m
Language: English
Next start: On Demand

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