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Services Marketing In Totality

service recovery strategies, service failures, service encounters, customer role in service delivery
4.2
4.2/5
(14 reviews)
19 students
Created by

9.1

CourseMarks Score®

9.3

Freshness

10.0

Feedback

7.5

Content

Platform: Udemy
Price: $11.99
Video: 2h 8m
Language: English
Next start: On Demand

Top Marketing Strategy courses:

Detailed Analysis

CourseMarks Score®

9.1 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

9.3 / 10
This course was last updated on 9/2020.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

10.0 / 10
We analyzed factors such as the rating (4.2/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

7.5 / 10
Video Score: 7.9 / 10
The course includes 2h 8m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 2 hours 54 minutes of 358 Marketing Strategy courses on Udemy.
Detail Score: 9.1 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 5.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

0 article.
0 resource.
0 exercise.
0 test.

Table of contents

Description

Base on my research, by 2025 millions of additional new jobs will be added on the internet, this means services jobs will still be abundant than product oriented jobs, so we need to take good care and understand in detail services marketing.
Because of the challenges associated with services it is important we understand services marketing in other to market the services effectively and efficiently. The characteristics of services make it unique in understanding it in detail to enhance the work of the services marketing concept. It is very important that we should not take any customer for granted, the survival of any business depend on the customer, it is better companies train their employees well so that they can handle customers in a professional way.
Delivery good services to customer is a great competitive advantage.

You will learn

✓ enable people to fairly understand the challenges involved in service delivery
✓ learn about the characteristics of services
✓ learn about the dimension of service quality
✓ become knowledgeable on service encounters
✓ understand customers response to service failures
✓ learn about the cause behind service switching
✓ understand service recovery strategies
✓ understand service quarantees
✓ understand customer roles in service delivery
✓ learn how to manage service promises
✓ learn about consumer evaluation process for services

Requirements

• No requirements

This course is for

• Everybody
• corporations
• multinational companies
• students
• marketers
• salespeople
• business owners
• employees
• all service delivery companies

How much does the Services Marketing In Totality course cost? Is it worth it?

The course costs $11.99. And currently there is a 87% discount on the original price of the course, which was $94.99. So you save $83 if you enroll the course now.
The average price is $17.9 of 358 Marketing Strategy courses. So this course is 33% cheaper than the average Marketing Strategy course on Udemy.

Does the Services Marketing In Totality course have a money back guarantee or refund policy?

YES, Services Marketing In Totality has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the Services Marketing In Totality course, but there is a $83 discount from the original price ($94.99). So the current price is just $11.99.

Who is the instructor? Is Eric Yeboah a SCAM or a TRUSTED instructor?

Eric Yeboah has created 77 courses that got 266 reviews which are generally positive. Eric Yeboah has taught 653 students and received a 4.6 average review out of 266 reviews. Depending on the information available, Eric Yeboah is a TRUSTED instructor.
MBA/Chief Executive Officer
My education is centered on business and marketing, I have studied with Chartered Institute of Marketing ( C.I.M-UK) from certificate in marketing, advance certificate in marketing to post graduate diploma in marketing. I proceeded to do master of business administration from central university graduate business school.I have eighteen years of practical working experience with reputable organisations. The names of these previous organisations I have worked with are Central university Lecturer, Platinum Impex limited, Regional sales/marketing officer, sales/marketing executive, Laine Services Limited. Strict marketing research services chief executive officer/consultant,etc. Iam currently self employed, working as chief executive officer/ consultant of Strict Consult.I believe in ardent entrepreneurship and always prepare to help business start-up voluntary. In this twenty first century, the customer is king, and every business or student need to understand the customer centric regime. you need the right education and training to understand the customer and deliver to his satisfaction. If you satisfy the customer consistently he will pay your organisation with his loyalty. 

9.1

CourseMarks Score®

9.3

Freshness

10.0

Feedback

7.5

Content

Platform: Udemy
Price: $11.99
Video: 2h 8m
Language: English
Next start: On Demand

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