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Salesforce Lightning Admin concepts in Sales / Service Cloud

Best course to learn Salesforce Sales / Service Clouds, Process Automation&Data Loader concepts in Lightning Environment

3.5

☆☆☆☆☆ 3.5/5

(24 reviews)

112 students

Created by

Vishal Saxena

7.6

CourseMarks Score®

5.6

Freshness

7.3

Feedback

9.2

Content

Detailed Analysis »

Platform: Udemy

Price: check current price

Video: 7h 13m

Language: English

Next start: On Demand

Top Salesforce Administration courses:

Detailed Analysis

CourseMarks Score®

7.6 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

5.6 / 10

This course was last updated on 6/2018.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

7.3 / 10

We analyzed factors such as the rating (3.5/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

9.2 / 10

Video Score: 8.7 / 10

The course includes 7h 13m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.

The average video length is 8 hours 46 minutes of 24 Salesforce Administration courses on Udemy.

Detail Score: 9.4 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

0 article.

7 resources.

0 exercise.

0 test.

Description

What you'll learn

Requirements

Who this course is for

FAQ

Price

Refund policy

Scholarships

Instructor

Recommended courses

Description

This course is designed for beginners in Salesforce who would like to learn Sales & Service clouds of Salesforce (with all configuration), Process Automation & Data Loader in Sales / Service Clouds in Lightning Environment, for basic Admin Concepts please refer to my other course “Salesforce Lightning Administration Tutorial with Hands-On” in Udemy.
In this course you will learn:
•What is Salesforce and Why has it become so popular?
•Salesforce Sales Cloud
•Topics to be covered in Sales Cloud:
•Practical example of Sales process flow in Sales Cloud.
•Leads
•Import, Mass Delete, Mass Email, Add Leads to Campaign, List Views, Converting Leads.
•AccountsContacts
•Opportunities
•Creating Email Templates / Sending Emails
•Price Books
•Products
•Tasks / Events
•Web-to-Lead
•Lead Assignment Rules
•Lead Queue
•Auto Response Rules
•Campaigns
•Salesforce Service Cloud
•Topics to be covered in Service Cloud:
•Service Console
•Service Setup
•Queues
•Assignment Rules
•Escalation Rules
•Auto-Response Rules
•Web to Case
•Email to Case
•Creating / Publish Knowledge Articles
•Attach Knowledge Articles to Cases
•Process Automation in Salesforce
•Workflows / Approval Process in Salesforce
•Process Builder in Salesforce
•Data Loader – Extracting / Inserting / Modifying / Deleting records in Salesforce.

You will learn

✓ You will be able to use the Salesforce Sales Cloud, Service Cloud and also perform various process automation techniques like Workflows & Process Builder
✓ You will also be able to use Salesforce Data Loader to load the data into Salesforce (Insert, Modify, Delete).
✓ If you need a discount, use coupon ‘JAN2022_3’ (Limited coupons available). Message me in LinkedIn if the coupon does not work.
✓ Extract data from Salesforce.

Requirements

• I have tried to explain in as much detail as I can but, you need to have some basic Salesforce Administration Knowledge for taking this course.
• This course contains details about Sales Cloud, Service Cloud, Process Automation and Data Loader in Salesforce
• Please refer to my other course on Salesforce Lightning Administration Tutorial with Hands-On for basic concepts on Salesforce Administration Concepts in Lightning Environment.
• The first lecture in every section is free which will give you an idea of what will be thought in that section.

This course is for

• This course is designed for those of you who would like to learn Sales Cloud, Service Cloud, Process Automation and Data Loader concepts in Salesforce.
• This course is for beginners in Salesforce Lightning, this course is not for experienced Salesforce Lightning Administrators
• Please refer to my other course on Salesforce Lightning Administration Tutorial with Hands-On for basic concepts on Salesforce Administration Concepts in Lightning Environment.
• If you are interested in lightning component development concepts. Please have a look at my other course “Salesforce Lightning : Component Development with Hands-On” on Udemy

How much does the Salesforce Lightning Admin concepts in Sales / Service Cloud course cost? Is it worth it?

The course costs $14.99. And currently there is a 63% discount on the original price of the course, which was $39.99. So you save $25 if you enroll the course now.

The average price is $20.2 of 24 Salesforce Administration courses on Udemy.

Does the Salesforce Lightning Admin concepts in Sales / Service Cloud course have a money back guarantee or refund policy?

YES, Salesforce Lightning Admin concepts in Sales / Service Cloud has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the Salesforce Lightning Admin concepts in Sales / Service Cloud course, but there is a $25 discount from the original price ($39.99). So the current price is just $14.99.

Who is the instructor? Is Vishal Saxena a SCAM or a TRUSTED instructor?

Vishal Saxena has created 12 courses that got 1,921 reviews which are generally positive. Vishal Saxena has taught 10,157 students and received a 4.2 average review out of 1,921 reviews. Depending on the information available, Vishal Saxena is a TRUSTED instructor.

More info about the instructor,

Vishal Saxena

Techno-Functional Architect at MNC

Hi All,I am Vishal, I have over 15 years experience working for various IT Companies like IBM, Infosys, Cognizant Technology Solutions and Transport for London, etc as an IT developer in various technologies. I’ll be teaching you from all the real time experience I have gathered over years. In my courses you will find practical examples for every topic along with deep explanation, I’ll be teaching you right from basics to advanced concepts as we proceed in every course. Best Regards,Vishal.Show moreShow less

Vishal Saxena's full profile and courses »