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Master the Shopper Experience to build your retail business.

Grow your retail business by mastering the 3 key steps that build a great shopper experience to delight your customers.
(880 reviews)
2,677 students
Created by


CourseMarks Score®







Platform: Udemy
Video: 3h 10m
Language: English
Next start: On Demand

Top Retail Business courses:

Detailed Analysis

CourseMarks Score®

9.2 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

8.7 / 10
This course was last updated on 6/2020 .

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

9.7 / 10
We analyzed factors such as the rating (4.5/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

8.7 / 10
Video Score: 8.0 / 10
The course includes 3h 10m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 2 hours 39 minutes of 21 Retail Business courses on Udemy.
Detail Score: 8.5 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

0 article.
2 resources.
0 exercise.
0 test.

Table of contents


If you work in the world of retail, then this course is for you. It explains in depth the Retail Trifecta – the three elements that are integral to success, and increased profits, in retail.
Presented by retail marketing guru, Kevin Moore – a man who walks thousands of stores around the world each year – the course brings to life, with real-world examples, the steps needed to be successful in retail. Whether you own your own store/s, work as an associate in retail or manufacture and distribute through stores, this course contains essential knowledge that will help you in your business.
The course features videos of Kevin explaining all the steps needed to achieve the Retail Trifecta and photographic and video examples from stores he’s visited around the world. It also includes interviews with some retail entrepreneurs who share their experiences and successes.
The first part of the course provides an overview of the Retail Trifecta and then the following sections go into detail on the twenty steps that will help you to ensure you achieve the shopper experience to build your business.
So if you want to understand your shoppers in more depth, build a store format and system that encourages them to linger longer, spend more and tell their friends about your business or product, then this is the course for you.

You will learn

✓ By the end of this course, you will better understand how to create an engaging shopper experience and a profitable retail business.


• A passion for retail and a strong pair of shoes so that you can explore retail environments with fresh eyes!
• A mobile phone with a camera and video capability to show us your own retail environment / product displays and to build your own library of great shopping environments that demonstrate “The Retail Trifecta”. (Optional)

This course is for

• Retailers and anyone associated with the retail trade.

How much does the Master the Shopper Experience to build your retail business. course cost? Is it worth it?

The course costs $14.99. And currently there is a 79% discount on the original price of the course, which was $69.99. So you save $55 if you enroll the course now.
The average price is $21.1 of 21 Retail Business courses on Udemy.

Does the Master the Shopper Experience to build your retail business. course have a money back guarantee or refund policy?

YES, Master the Shopper Experience to build your retail business. has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the Master the Shopper Experience to build your retail business. course, but there is a $55 discount from the original price ($69.99). So the current price is just $14.99.

Who is the instructor? Is Kevin Moore a SCAM or a TRUSTED instructor?

Kevin Moore has created 3 courses that got 1,004 reviews which are generally positive. Kevin Moore has taught 4,776 students and received a 4.4 average review out of 1,004 reviews. Depending on the information available, Kevin Moore is a TRUSTED instructor.
Online Retail Shopper Marketing Expert
  Kevin Moore has spent 30 years working in and around retail for manufacturers, retailers and service providers across 44 countries. He walks 1,000 stores and views 1,000 online shopping sites around the world each year looking at shopper experience trends. The need to engage, entertain, and inspire shoppers, and shoppers’ hunger for change and innovation, is more important than ever before. He has also managed businesses in over 40 countries.

Kevin is regularly quoted in Australian media as an International Physical and Digital Retail Expert and was the Retail Expert on a small business show for one of the main Australian free-to-air networks.

He worked to re-launch the Toys R Us and Babies R Us bands as pure online retailers in Australia and New Zealand, and is now  Chairman of Toys R Us ANZ, (ASX:TOY).

He is also joint founder of theROADtoRETAIL – a website dedicated to training in delivering great physical and digital shopper experience.

Current Directorships:

Chairman Toys R Us ANZ

Chairman NowComms Asia Asia Pacific Digital Events (Singapore based) 

Chairman The Advisory Board (Australia based)

Previously Non Exec Director InvestSMART (Australian Stock Exchange quoted Financial Technology Company) ASX:INV


CourseMarks Score®







Platform: Udemy
Video: 3h 10m
Language: English
Next start: On Demand

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