Most new managers have the technical skills to succeed. What they often lack is the skill of managing, motivating and developing their employees. This course will provide those skills that are essential to your success as a manager.
This course is organized around three critical blocks of skills: First, managing and motivating individuals; second, leading high performing teams; and third, engaging their people in the continuous improvement of work processes. If a you can master these skills your success is virtually guaranteed.
The lessons in this course are strongly influenced by the instructor’s extensive background in lean management and in developing high performing teams. The course is ideally suited for new managers in companies wanting to develop lean culture. It is also perfect for young entrepreneurs who are just beginning their journey as managers. The instructor has 45 years of experience training managers and building a culture of teamwork at companies like Honda, Shell Oil, Corning, Honeywell and many others.
This course is structured to facilitate the relationship between the new manager and a coach. There are thirteen exercises that ask the student to put the lessons to work with their team or practice with their coach. The instructor employs an “action-learning” model, recognizing that the best learning occurs from applying the lessons to the student’s real work situation, and from receiving feedback from a coach. It is intended as a comprehensive model and curriculum for new managers.
Recognition and Celebration:
When you complete this course, you will receive a certificate of completion from Udemy. However, this is a demanding course and you are asked to demonstrate competence in managing people, teams and processes. The instructor believes that you deserve more recognition. If you complete the assignments and send a portfolio of completed assignments to the instructor you will be recognized with a Green Belt certification by the Institute for Leadership Excellence; and, the author will send you ebook copies of his three most recent books on coaching, team leadership, and developing lean organization and culture. You deserve it!
Note: this course duplicates much of the material in the instructor’s popular Team Leadership course. However, there is new material for new managers on employee discipline, communication and conflict resolution. In this course the instructor speaks to the needs and experience of newly promoted managers and entrepreneurs.
I recently received the following message from one of my students who just completed this course:
“Good morning Larry. I just finished your course and I did leavea review but just wanted to message you, to tell you, thank you for the course.I mentioned on the review but the company I work for went from a complete zooto a respectable place to work in just under 2 months and it was mainly becauseof this course and your info. People have complemented me on the great job Ihave been doing and I do owe it to you so thank you! I will be doing your othercourse and you should continue doing more courses because you are a greatteacher!” Kevin Mohammed
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Management Skills: New Manager Training Update 2022
Management Skills Certification in Developing People, Leading Teams & Process Improvement in the New Hybrid Work Culture
Table of contents
You will learn
✓ Provide specific job training for your team members..
✓ Lead teams to become high performing teams engaged in continuous improvement.
✓ Understand and develop “lean management” problem-solving and process improvement.
✓ Resolve conflicts with others and among team members.
This course is for
• Any manager wanting to improve their people management skills.
For the past forty years he has worked to improve the performance of organizations and the skills of their leaders. His expertise is derived from hands on experience creating change in the culture of more than a hundred organizations.
He began his work in youth prisons after recognizing that the learning system in the organization had exactly the opposite of its intended effect – increasing, rather than decreasing, dysfunctional behavior. For four years he worked to redesign the prison system by establishing the first free- economy behind prison walls, where each inmate had to pay rent, maintain a checking account, and pay for everything he desired. This was his first organizational transformation.
He has been consulting, writing and speaking about business organization and culture since 1973. After ten years with another consulting firm, he formed his own firm, the Miller Howard Consulting Group in 1983. In 1998 he sold his firm to Towers Perrin, an international human resource consulting firm and became a Principal of that firm. In 1999 he left that firm to focus on solo consulting projects.
He and his firm were one of the early proponents of team-based management and worked with many clients to implement Team Management from the senior executive team to include every level and every employee in the organization. The Team Management process created a company of business managers, with every employee focused on continuous improvement of business performance. In addition to directing the overall change process, Mr. Miller personally coached the senior management team of many of his clients.
The implementation of Team Management led to the realization that the whole-system of the organization needed to be redesigned to create alignment so all systems, structure, skills, style and symbols support the same goals and culture. From this realization he developed the process of Whole System Architecture that is a high involvement method of rethinking all of the systems, structures and culture of the organization. Among his consulting clients have been 3M, Corning, Shell Oil Company, Amoco and Texaco, Shell Chemicals, Air Canada and Varig Airlines, Eastman Chemicals, Xerox, Harris Corporation, McDonald’s and Chick-fil-A, Merck and Upjohn Pharmaceuticals, United Technologies, Metropolitan Life and Landmark Communications.
Mr. Miller has authored eleven books, among them American Spirit: Visions of A New Corporate Culture, which was the text for Honda of America’s course on their values and culture; and Barbarians to Bureaucrats: Corporate Life Cycle Strategies, which draws on the history of the rise and fall of civilizations to illustrate the patterns of leadership and evolution in corporate cultures. Most recently he authored Getting to Lean – Transformational Change Management that draws on the best change management practices such as socio-technical system design, appreciative inquiry, and systems thinking or learning organizations to provide a road map to transforming organizations. He has also authored Team Kata –Your Guide to Becoming A High Performing Team, the core human process of lean organizations. Most recently he published The Lean Coach that corresponds to his course on Coaching Leaders for Success. He has appeared on the Today Show, CNN, made many appearances on CNBC, has written for The New York Times and been the subject of a feature story in Industry Week magazine. He was recently the subject of articles in Fast Company and Inc. Magazine.