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Management Consulting Project – Behind the Scenes

Real-life case study of the performance improvement project in retail. I will show you all stages of the project.
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3,076 students
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Platform: Udemy
Video: 1h 34m
Language: English
Next start: On Demand

Table of contents


What is the aim of this course?
People by nature are extremely curious. We want to see what others are doing, how they are achieving planned goals, what makes them successful. If you want to work as a Business Analyst or Management Consultant you may wonder how consulting projects are done?  What is the secret sauce that they are using?   
I will give you the unique opportunity to look behind the scenes from a consulting project that I have done for one of my customers. You will see how I managed to outwit 2 of my competitors and how I delivered value to my customers. I will show you every step in detail and provide you with the tools and knowledge you would need to do such a project. You will also see how I managed to build part of my business, using to the full extent the results of the project.   
This course is based on real-life examples. Data are altered to some extent to hide the client’s identity.     
In this course, I will show you how to win and deliver consulting projects fast and efficiently.
This course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from Retail, FMCG, SMG, B2B, and services sectors that I worked for. I have carried or supervised over 90 different performance improvement projects in different industries that generated in total 2 billion of additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who now are Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors, COO, CRO, CEO, Directors in Consulting Companies, Board Members, etc. On top of that my courses on Udemy were already taken by more than 110 000 students including people working in EY, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others.
I teach through case studies, so you will have a lot of lectures showing examples of analyses, tools that we use. To every lecture, you will find attached (in additional resources) the Excels as well as additional presentations, materials shown in the lectures so as a part of this course you will also get a library of ready-made analyses that can, with certain modification, be applied by you or your team in your work.
I do not like to overcomplicate things so in every lecture I will be quite straightforward. Most lectures will have also a lot of additional resources: calculation in excels, procedures, list of tools. The idea is to give you everything you need to replicate such a project on your own in your company or for your customer (if you are a consultant). If you don’t find something that you need let me know – I will try to prepare something and I will add it to the course       
Why have I decided to create this course?   
For our teams, we have created courses that help us improve the consultant on-boarding and the teaching process. We have started to use them extensively also with customers that we work with and their teams. Since we made them available to a wider public we got many requests, especially on Quora to show how to win and conduct consulting projects. Finally, we gave in and decided to prepare such a course that would show all the important aspects of winning and conducting consulting projects.     
This course is based on our extensive experience in working and running consulting companies. The project I will be showing was done by my company with great success and you will learn a lot from this, especially how to optimize processes in retail.   
In what way will you benefit from this course?   
The course is a practical, step-by-step guide loaded with tones of, tricks, hints, examples that will significantly help you to conduct such a consulting project on your own or to improve your operations, using the same methods and hacks. There is little theory – mainly examples, data and facts from our project. Our intention is that thanks to the course you will know:   
•How to win a consulting project?   
•How to talk with the customer during negotiations?   
•How to prepare for a consulting project?   
•What could be your competitive advantage?   
•How to make you the customer happy and get new projects from him?   
•What can be done to boost your profits as a consultant?   
You can also ask me any question either through the discussion mode or by messaging me directly.   
How the course is organized?   
The course is divided currently into the following sections:   
•Introduction. We begin with a little intro into the course  and consulting   
•Getting the project. I show you how I got the consulting project. The project was around the performance improvement of processes in the store. It was done for DIY (home      improvement) retail chain in Easter Europe   
•Preparation for the project. Preparation is of utmost importance in every consulting project. In the third section, I will show you how to prepare for such a project in advance and use your customer help to a large extent.   
•Project Execution. The next section will show you in detail what I did with the team during the project and what were the results of the projects.     
•Follow-up and End of the project. In the last section, you will see what the outcome of the project was, both for my customer as well as for me.   
You will be able also to download many additional resources   
•Calculations in Excel,   
•Files supporting the project in Word, PowerPoint   
•Presentation of slides shown in the course   
•Links to additional presentations and movies   
•Links to books worth reading   
At the end of my course, students will be able to…   
•Conduct similar consulting project with a small team
•Optimize processes
•Improve results in retail
•Improve customer experience in retail
•How to talk with your customer to sell a consulting project
Who should take this course? Who should not?   
•Business Analysts
•Management Consultants
What will students need to know or do before starting this course?   
•Basic knowledge of economics
•Some common sense and logic
So enjoy the course and if you have any questions let me know

You will learn

✓ Conduct similar consulting project with a small team
✓ Optimize processes
✓ Improve results in retail
✓ Improve customer experience in retail
✓ Manage your relations with your customers


• Basic knowledge of economics
• Some common sense and logic

This course is for

• Management Consultants
• Project Managers
• Business Analysts
• Retailers
• Entrepreneurs
• Operations Directors
Expert in performance improvement, turnaround and startups
Expert in performance improvement, scaling businesses, and turning-around companies with significant experience both in management as well as in supervision of medium size companies (EUR 20 – 500 million) and startups. I have trained in person over 100 consultants, business analysts, and managers who now are Investment Directors, CEO, Partners in PE and VC funds, Sales and Marketing Directors, Operational  Directors, COO, Directors in Consulting Companies, Supply Chain Directors, Board Members, etc.
Functional experience: performance improvement, strategy development, startups, intrapreneurship, post-merger integration and cost reduction, due diligence, turn-arounds, PMO; 
 Industry experience: SMCG (domestic appliances, furniture, ceramic tiles), FMCG (cosmetics, juice, meat), retail (electronics, convenience shops, pharmaceuticals, DIY, vending, fashion, toys), B2B (aluminum system, plywood, alcohol, reagents, loading systems), services (MRO, consulting, outsourcing), foodtech, marketplaces
Countries: Poland, Serbia, Russia, Ukraine 
Browse all courses by on Coursemarks.
Platform: Udemy
Video: 1h 34m
Language: English
Next start: On Demand

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