ITIL® 4 was released by Axelos on 11th February 2019 and is the latest version of ITIL.
ITIL 4 Foundation is one of the most demanded certificates globally that several organizations consider it as one of the requirements when applying for jobs or promotions.
It focuses on the service value and how to create, operate, manage, and get the maximum benefits out of utilizing IT services. Therefore, ITIL certificates are considered under the IT Service Management (ITSM) umbrella.
ITIL 4 Foundation is not only required for IT specialists, but also for most people who are dealing with IT services. Thus, it is one of the recommended certificates to have for business owners, managers, and business operators who are dealing with the IT services.
This course will take you step by step to be ready for the ITIL 4 Foundation exam. It covers at least 95% of the exam content. Why not 100%? Because you could see some case studies in the exam, as we will see later throughout the course.