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IT Asset Management (ITAM) – Hardware Asset Management (HAM)

The ultimate course for learning everything about IT Asset Management. Includes free ITAM eBook & free process flows!
(1,634 reviews)
5,123 students
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Platform: Udemy
Video: 1h 41m
Language: English
Next start: On Demand

Table of contents


Are you an IT Professional who wants to learn about IT Asset Management? Or maybe you already know about IT Asset Management and want to brush up you’re existing skills? If so, then this course is perfect for you!
In this course you will learn about:
•What is IT Asset Management
•Role of ITAM in an Organization
•Starting up an ITAM program
•Executive Buy In
•The Asset Repository
•Asset Procurement
•Install Move Add Change (IMAC) Process
•The Asset Lifecycle
•Asset Tagging
•Vendor Management
•ITAM Maturity Model
•Return Merchandize Authorization (RMA)
•Configuration Management Database (CMDB)
•Total Cost of Ownership (TCO)
•Managing your IT Asset Inventory
•And many more useful topics
Careers in the IT Asset Management industry are proving to be more and more common, so the need for solid skills and education is proving to be a basic requirement for all ITAM professionals.

Did you know that the average salary for an IT Asset Manager in the United States is $110k? This course will enable you to kick-start your career in IT Asset Management.

The course also comes free with the following:
•ITAM glossary
•Should You Track It? Decision Diagram
•A free digital copy of my book “An IT Manager’s Guide to Hardware Asset Management”
•Asset Check-out form
•Asset Return form
•Sample Purchase Order document

ITIL 4 also places a heavy focus on IT Asset Management, so maybe you are ITIL certified, and want to greater expand your knowledge into ITAM.

This course focuses more on Hardware Asset Management (HAM), rather than Software Asset Management (SAM). But with that being said, this course is an excellent segway into the world of SAM.

Reviews from some students that have already taken this course:
★★★★★ “…Very informative and broken down into easy to digest sections, with thorough explanations of terms and concepts. The teacher has a mastery of the material and provides helpful examples to explain concepts.” – Stuart
★★★★★ “This was a very comprehensive course – it covered all the topics expected in an Asset Management program. It was a really good refresher for me.” – Doreen

Study this course today and elevate you’re career to the next level!

Maybe you’re interested in taking the Certified Hardware Asset Management Professional (CHAMP) course by IAITAM, but don’t want to pay the hefty price? Take this course today and learn the SAME information, and much more for 100x less!

This course is perfect for you if you use any of the following IT Asset Management tools, and want to understand ITAM even more:
•Cherwell Asset Manager (CAM)
•IBM Maximo
•Manage Engine
•Asset Panda
•Snipe IT
•Jira ServiceDesk
•HP Asset Manager
This course is also great studying material for the Hardware Asset Management Specialist Certification exam by ITAM Institute.

You will learn

✓ Introduction to IT Asset Management
✓ Role of ITAM in an Organization
✓ Starting up an ITAM program
✓ Executive Buy In
✓ The Asset Repository
✓ Asset Procurement
✓ Install Move Add Change (IMAC) Process
✓ The Asset Lifecycle
✓ Vendor Management
✓ Asset Tagging
✓ Responsibilities of an IT Asset Manager
✓ IT Asset Disposition (ITAD) Process
✓ Reporting
✓ ITAM Maturity Model
✓ Total Cost of Ownership (TCO)
✓ Return on Investment (ROI)
✓ Processing Lost or Stolen Assets
✓ Warranties
✓ Configuration Management Database (CMDB)
✓ Return Merchandise Authorization (RMA)
✓ Software as a Service (SaaS)


• There are no prerequisites for this course.

This course is for

• This course is for beginner and intermediate IT professionals that either wish to learn about IT Asset Management, or want to brush up their existing skills and knowledge. The course has a particular focus on Hardware Asset Management (HAM), which is around the management of physical hardware assets.
IT Professional with over 7 years of experience in ITAM
Laurence Tindall is an IT professional from the United Kingdom and currently resides in Colorado. Laurence is a seasoned IT Asset Management guru who loves every aspect of ITAM, and is an advocate on the subject. Laurence has spent several years working in the IT industry and has helped several organizations set up their ITAM programs. Laurence enjoys organizing companies’ IT assets, and saving money through the management of them.
Laurence is currently a Product Owner at an IT Service Management (ITSM) software company that develops ITSM software for Fortune 500 companies. When Laurence isn’t attending sprint planning sessions, or prioritizing features, he enjoys the wonderful Colorado outdoors, and traveling the world.
Before working in IT, Laurence studied Music Technology at Kingston College, London, and Film Production at South Thames College, London. After graduating college, Laurence shifted gears from the media industry to focus on a career in Information Technology.
Browse all courses by on Coursemarks.
Platform: Udemy
Video: 1h 41m
Language: English
Next start: On Demand

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