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International Business Etiquette

Soft Skills you need to excel at work!
(1,388 reviews)
3,847 students
Created by


CourseMarks Score®







Platform: Udemy
Video: 2h 7m
Language: English
Next start: On Demand

Table of contents


We live in a busy world. Our clients are busy! Our employers are busy! We are busy!
The ideal course for job seekers, promotion seekers or anyone who needs to review or enhance their business etiquette soft skills for the job interview, at the office, business mixers , on the road or for working abroad.
With globalization in today’s economy, the job market is fierce. This makes it more important than ever to understand how your words, actions and gestures impact others in various business settings. Knowing the rules and customs that are expected is essential to getting the job, making more money and moving up the corporate ladder.
Do you feel frustrated that you didn’t get the job offer – even if you’re totally qualified?
Do you want to learn soft skills that enhance your professionalism?
Do you wish to advance in your career?
This is the right place to get answers.
Content and Overview
•This course is for anyone whose job requires working locally or in the international business arena.
•I’ll walk you through business etiquette soft skills, with a focus on North American and Western culture.
•We will explore the dos, taboos, and how-tos of IITTI international business etiquette standards.
•This course contains 26 lectures, as well as supplemental articles and resources.
•You will receive a complementary copy of, ‘Minding Your Manners Everyday Matters’ – a 37- page downloadable study guide valued at $18.00 USD..
• Each section includes a short quiz to evaluate your progress.
The ‘Business Etiquette for Job seekers and Promotion Seekers’ resource guide is designed for personal and professional development based on corporate seminars created by an industry leader with over 17 years’ experience. With our experience, we help job-seekers and professionals earn their place in the business world.

Master Business Etiquette Skills Based on IITTI International Standards:
•Make a great   personal introduction
•Introduce      others professionally and appropriately
•Network      effectively
•Win the      respect of coworkers and clients
•Use      technology respectfully and effectively
•Avoid      nonverbal mistakes made through body language
•Leverage      business etiquette soft skills in job interviews

Interact confidently and professionally with Western cultures, at home and in the international marketplace!
Throughout history, etiquette and manners have evolved as a way of creating more civilized societies around the world. In today’s competitive business culture, there are no geographical boundaries. Making faux pas in your behaviour can get in the way of your professional credibility, and influence impressions about you and your company. International business etiquette training is a key component for business success. Getting trained in business etiquette will help you prove your mettle, and the company’s significance. Your interpersonal skills will prompt the clients to see the company in a professional light.
People talking about Kimberly Presentations:
“Kimberly is a reliable professional presenter who achieves results through instruction and example. I am pleased to recommend Kimberly.” ~J. McClean
“Kimberly gave very practical advice and examples for business etiquettes.” ~ C. Tam
“I have worked with Kimberly Law on multiple occasions and highly recommend her services. She was knowledgeable and professional. If given the opportunity, I would certainly work with her again in the future.” ~ B. Alvarez

You will learn

✓ Soft skills needed to interact effectively in a business setting
✓ Show respect to co-workers and clients
✓ Make a great impression at a job interview
✓ Make introductions appropriately and effectively
✓ Learn soft skills that enhance your professionalism
✓ Prepare for the business behaviour component of the IITTI Level 1 exam


• Interest in enhancing business etiquette soft skills
• Desire to succeed at work
• Willingness to practice and implement new skills to improve professionalism
• Aspiration to stand-out as a professional

This course is for

• Professionals (men & women)
• Job seekers
• Professionals who wish to advance in their career
• New immigrants to North America or other Western Cultures
• Professionals who want a refresher on ‘business etiquette’.
• Students and graduates entering the workplace
• Employers who want to enhance the professionalism of their employees
• Professionals who interact with clients on a regular basis
• Those working with multi-national companies
• Those wishing to prepare to take the IITTI Level 1 Business Etiquette Exam
AICI CIP, Certified Image & Etiquette Expert
Kimberly Law AICI CIP, founder of Personal Impact International is internationally recognized as an industry leader and highly respected as a top Image, Etiquette and Soft Skills Expert.
Since 1999 she has been helping professionals refine their look from head to toe and enhance their professional communication.
She has produced 3 Udemy professional development courses and is the author of several publications.
She was the first in Western Canada to receive international recognition as a Certified Image Professional [AICI CIP], through the Association of Image Consultants International. And has been featured through the media as a soft skills expert across Canada, the US and, China.
She was a founding Director of the ITTI, a non-profit dedicated to global soft skill standardization. She is AICI’s Past International President, having served from 2011 to 2013.
Kimberly Law’s training programs have been taught in over 125 countries with rave reviews, and are now available for corporate trainers through ‘Personal Impact International’. If you are an image consultant, etiquette trainer, soft skill trainer or want to be – now you can use a proven training system and save yourself the cost, time and headaches of developing your own business etiquette training materials.         
Browse all courses by on Coursemarks.
Platform: Udemy
Video: 2h 7m
Language: English
Next start: On Demand

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