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Improve your communication skills with two simple techniques

The simplest way to improve your communication and set up every work conversation for success in the first 60 seconds
(146 reviews)
10,221 students
Created by


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Platform: Udemy
Video: 1h 4m
Language: English
Next start: On Demand

Table of contents


This course teaches you how to clearly start a conversation, how to summarize any topic in three lines, and how to make sure you’re your audience receives your message.
99% of all business communication does not involve public speaking or giving presentations, it happens in conversations, meetings and emails. If you learn to get those communications right you will be a great communicator 99% of the time! 
What you’ll get out of this course?
•You will immediately be able to improve the clarity and efficiency of any meeting or work-based discussion.
•The result will be less confusion, fewer misunderstandings and greater clarity when communicating
•You will have more confidence when communicating because you will know you are delivering a clear and concise message
•Above all, these techniques will save you time when communicating almost anything. And if there is one thing we would like more of but cannot buy, it is time!
This may seem like a bold claim, that the first minute of any meeting or discussion can have such significant impacts, but by the end of this course I am confident that you will agree with me.
In this course:
•You will learn how to orientate your audience to get them in the right place to hear your message and how to frame the topic you will be talking about so the audience understands the context
•You will learn how to apply a simple structure that can summarize your message so your audience is never confused.
•We will cover lots of examples to provide context from multiple situations and industries

You will learn

✓ How to start any work conversation clearly and with confidence
✓ How to frame a topic so the audience understands the context
✓ How to summarize your message so your audience is never confused
✓ How to improve the clarity and efficiency of any meeting or work discussion
✓ How to save time when communicating almost anything


• A basic understanding of written and spoken English

This course is for

• Technical professionals wanting to improve their communication with non-technical stakeholders
• Anyone wanting to improve communication skills
• Students wanting to become good communicators before entering the workforce
• Anyone feeling overwhelmed by the amount of information in other communication courses
• People who like lots of examples from different situations and industries
• People with English as a second language working in English speaking jobs
IT Communications Trainer
I believe that clarity of communication is critical and that my success in working with both technical and business teams comes from a few simple tools that anyone can use.Throughout my career, I have worked in Asia, America and across Europe in both technical and business roles. I have experience in various sectors and industries including aerospace engineering, defence, telecoms, web hosting, the travel industry, sports equipment design and healthcare.  I have taught how to simplify workplace communication to hundreds of people face-to-face and to thousands through webinars and online. I currently manage IT teams with resources in America, India, and the Philipines, and have tens of thousands of hours of first-hand experience starting and receiving business communications. The best and worst parts of this experience have been combined into the training courses and coaching I provide. 
Browse all courses by on Coursemarks.
Platform: Udemy
Video: 1h 4m
Language: English
Next start: On Demand

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