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How to Develop Emotional Resilience to Manage Stress

A comprehensive course on the role our emotions play in developing our abilities to cope with stress and pressure.
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23,534 students
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Platform: Udemy
Video: 3h 19m
Language: English
Next start: On Demand

Table of contents


All of us work in a business environment that is constantly changing, is intense and is unrelenting.  This can lead to high levels of anxiety at times.
Your resilience refers to your ability to cope and adapt to crises or stressful situations.  Emotional resilience refers to how you use your emotions to develop your capability to manage stress and manage your resilience. 
More resilient managers are able to accept life changes and adapt to adversity without lasting difficulties without anxiety, while less resilient managers have a much harder time with stress and change. 
Emotions are not about being soft and fluffy, they are vital in help you to make hard, direct management decisions.  Emotional resilience can mean managing the emotions that you yourself experience or managing the emotions of those around you.  Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improve team relations. 
Effective emotional resilience is a core component of emotional intelligence and can help with the application of emotional intelligence in the workplace to avoid burnout.
In this personal development course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you make better decisions and become more effective at managing stress.  You’ll receive all the information you need.  You will be coached using loads of practical hints that you can use straight away. 
The course is made up of a series of lectures, quizzes and a series of interactive practical activities that involve some engagement with other people and some reflection. 
For example, by completing the Moods, Environments, Situations practical activity you will be able to identify what can help you and what can hinder you in your daily routines.  A better awareness of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.
Once you are aware of the types of moods, environments and situations that trigger these responses, you can begin to prepare new responses to gain more of what helps and less of what hinders.
By completing this course, you will be able to
•Explore emotional resilience and its place within a business environment
•Recognise stress; its impact, symptoms and causes
•Assess and develop your own personal resilience and stress management
•Evaluate ways to develop resilience within the hearts and minds of your team and your organisation
There are SIX practical activities included within the course that are designed to help you to develop your resilience and to manage stress. 
These are:
•Moods, Environments, Situations
•Assess your Stress Management
•Assess your Flexibility
•Understanding Stressful Situations
•How your Work with Optimism
•Learning Review
The Learning Review is a vital (often over-looked) part of the course encouraging you to consider how you are going to apply your learning.
The course material makes up a one to two day workshop on emotional intelligence and stress management, so is equivalent to 8 -12 hour’s training.
PLEASE NOTE – This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Emotional resilience and stress management cannot be developed by learning some techniques through watching a few video lectures.  The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others.  I’m afraid that you won’t get the best from the course unless you are prepared to do this.
The course is being continually refined and updated to ensure it remains current and relevant.  Feedback is always welcome. 

The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.
All PDFs are Section 508 / ADA Accessibility compliant.
All videos are High Definition recorded in 1080p.
All videos have grammatically correct English captions.
Latest update – April 2022

You will learn

✓ Identify the ways you manage stress and build your resilience with strategies to develop resilience in yourself and others.
✓ Examine your experience of emotions to improve well-being and organizational effectiveness.
✓ Explore why you feel the way that you do in difficult situations and how your emotions impact upon your performance.
✓ Determine how your emotional intelligence relates to your resilience.


• We all have emotions! You will need an open mind and a willingness to learn.
• Anyone with an interest in understanding how to manage their emotions.
• Anyone with the commitment to developing their ability to manage the emotional dimensions of life should be well placed to undertake this course.
• Anyone with a willingness to complete the practical activities to grow and develop their resilience and stress management skills

This course is for

• Anyone with a leadership position within an organization.
• Anyone who experiences emotionally intense situations inside or outside of work.
• Anyone with an interest in developing their ability to manage their emotions.
• Anyone who wants to have a deeper understanding of themself and how to work better with other people.
• Anyone with an interest in developing their resilience.
Business Psychologist, Emotional Intelligence Trainer
Hi.  I’m Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 40 years’ business and commercial experience.  I provide knowledge and skills that help people understand themselves and others better.
I have the most comprehensive range of on-line courses based on emotional intelligence in business – not only on Udemy but anywhere on the internet.  I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. 
My courses go beyond the fundamental basics of emotional intelligence covering many aspects of how it can be applied in day to day work to lead, grow and develop people in ways that build authentic relationships.
My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.   This provides me a practical understanding of how emotional intelligence works and can be applied in the real world, which enables me to keep up to date with relevant issues.
I’m a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology.  
My articles and papers on resilience have been published in international books and journals.
My company is Ei4Change (Emotional Intelligence 4 Change) – recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes are accredited by the Institute of Leadership and Management.
Over the last few years, I have delivered workshops at global emotional intelligence and neuroscience conferences.  These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India.
I am the author of 
– The Authority Guide to Emotional Resilience: Strategies to weather storms and manage stress in the workplace (published May 2016)
– The Authority Guide to Behaviour in Business: How to build successful and powerful relationships (published November 2017)
Both are available on Amazon.
Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt.  I am here to support and guide you.
The learning process I use on Udemy is designed to work with you and the challenges you are facing today and tomorrow.  It is practice-driven, evidence-based and directly helps you to improve your capacity to change.
I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.
Browse all courses by on Coursemarks.
Platform: Udemy
Video: 3h 19m
Language: English
Next start: On Demand

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