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Fundamentals of Business Etiquette and Personal Grooming

A Step By Step Guide to Business Etiquette and Personal Grooming.
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Content

Platform: Udemy
Video: 56m
Language: English
Next start: On Demand

Table of contents

Description

Business Etiquette and Personal Grooming is vital for the success of every organization. Staff with good conduct and attitude adds more value to an organization and produce the desired result of profitability as well as gives the company an edge over competitors.

Business Etiquette is in essence about building relationships with people. In the business world, it is people that influence your success or failure. Etiquette, in particular business etiquette, is simply a means of maximizing business potential.

Most world class organizations recognize that people are their most important asset and that organizational performance is built on individual and team performance. Excellent Business Etiquette has now being recognized as one of the key factors in ensuring that an organization remains permanently successful.

Your customers appreciate staff that are courteous and an environment that is warm and cordial. The customers want a warm welcome and would most likely return to buy more products if properly treated.

This session is aimed at ensuring that your organization equips your employees with excellent business etiquette skills that will make them more credible, creative, challenged and have excellent conduct and manners while achieving more profit for your company on the long run..

Customers of today have choices and would move on to businesses where they feel appreciated . It is therefore advisable to put in strategies that would encourage staff to have good manners and be well groomed.

You will learn

✓ Understand how to be well dressed and properly groomed for business. • Learn how to network at business functions. • Have a full knowledge of dining etiquette (Use of silverware and table manners). • Learn how to make more profit through good business etiquette. • Understand how to relate with clients internationally, best practice. • Learn how to project the image of your organisation.

Requirements

• Basic

This course is for

• All levels
Leadership and Customer Service Expert
Adegoke Omotola is the CEO of 1st Degree Consulting. He is a former banker. He is the author of the book titled Customer Retention “An Experiential Approach” published in May 2009 and Practical Selling Skills published in May 2013.

Adegoke is a graduate of Finance from the University of Lagos  and bagged a Masters Degree in Property Valuation and Law from the prestigious City University Business School, London . In addition he has an MBA (Management) awarded by the University of Lagos. He is a Certified Customer Service Trainer from the Service Quality Institute, Minnesota,USA .

He was certified in Legacy Training by the Zig Ziglar Incorporation, Dallas,Texas USA. Adegoke was recently certified by the John Maxwell Team as a Coach, Trainer and Speaker. He is a Mentor with FATE Foundation, Public Speaker and Life coach. He is happily married with Children.



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Platform: Udemy
Video: 56m
Language: English
Next start: On Demand

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