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English Communication Skills

Speak English Professionally
(1 reviews)
8 students
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Platform: Udemy
Video: 47m
Language: English
Next start: On Demand

Table of contents


Do you want to speak better English?
If you work in a shop it’s important that you can speak English with customers.
By the end of this. course you will -Change how you speak English – Increase your fluency and vocabulary.
Knowing what to say, how to say it and when to say it can put you at the top of your  sales team or help you get that promotion or that job that you’ve been waiting for.
Words are a great tool for convincing someone to do business with you or to hire you. Especially, if you say all the right words in English.
This course focuses on you learning the right words, words relevant to your industry. In this course you will work on your general sales vocabulary, gaining the ability to deal with specific sales situations. The listening exercises and dialogues have been designed  in such a way that you can learn some easy to remember phrases  to get you out of tricky sales situations. Sometimes the trickier the situation, the more difficult it  can be to find the right words in English. In the dialogues we have included words and phrases that you must know, you will also find additional phrases that are extremely helpful for those situations where you just don’t have time to think about what to say.

You will learn

✓ Speak English more confidently.
✓ Produce the target language and structures confidently and accurately.
✓ Understand spoken English in the workplace and succeed in an international work environment.
✓ Learn and have deeper knowledge of the most important English grammar with tons of speaking practice.
✓ Acquire vocabulary, practice speaking, reading, writing and listening skills necessary to work in retail.
✓ Communicate clearly and confidently in English at work, and outside of work.
✓ After the course you can speak English confidently without any language barrier.
✓ This course will enable you to progress in a wide range of roles in the retail industry.


• A beginner to intermediate level of English.
• A desire to improve your English through practice.
• People with a keen interest in working in the retail industry, or looking to advance in their career.

This course is for

• Individuals as well as companies who need flexible and personalised English language training for their staff.
• People working, or wishing to work, in retail who need to use English at work.
• Retail assistants, looking for better career opportunities.
• Companies looking to train their staff.
Author – Speaker and Trainer
Viviana Vitarelli’s passion lies in giving power to our voice. Her mantra is to empower people’s voices. Through her courses and books she wants people to discover their unique and assertive voice, so that they can start asking questions and bring change to their thoughts and lives.
My journey in  finding my voice and developing my assertive voice began 30 years ago. That journey still continues today. I have taught the skill of Public Speaking in  colleges and companies in Asia, and for the past 10 years  in Italy.
She’s the founder and director of IGrowth Academy, a company that specialises in helping professionals, develop and enhance their ability to speak English in a professional working context as well as in their personal life.
Viviana  works with companies, entrepreneurs, business owners and individuals  enabling them to present and use English in a powerful and clear manner.

Browse all courses by on Coursemarks.
Platform: Udemy
Video: 47m
Language: English
Next start: On Demand

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