Conflict at the workplace or personal life is unavoidable. Conflicts may grow out of sheer disagreement, or due to the difference in opinion. This course will give you all you need to (A) Prevent conflict and (B) Manage conflict – whether it involves you directly or indirectly. Confident conflict resolution skills will certainly make you stand out. To be able to effectively handle conflict, irrespective of the circumstances is an ability that will help you to build strong, productive working relationships and enhance the overall performance of your team, group or department.
Elementary experience in managing tasks / allocating tasks