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Customer Service Training Course

Discover key customer service skills and techniques
0.0
0.0/5
(0 reviews)
0 students
Created by

9.0

CourseMarks Score®

10.0

Freshness

N/A

Feedback

7.5

Content

Platform: Udemy
Video: 39m
Language: English
Next start: On Demand

Top Customer Service courses:

Detailed Analysis

CourseMarks Score®

9.0 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

10.0 / 10
This course was last updated on 12/2021.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

We analyzed factors such as the rating (0.0/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

7.5 / 10
Video Score: 7.6 / 10
The course includes 39m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
Detail Score: 9.5 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 5.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

0 article.
0 resource.
0 exercise.
0 test.

Table of contents

Description

Master Customer Service – delight your customers using great customer care and benefit from lifelong loyalty and referrals

This course is for aspiring and existing customer service executives who want to learn what is customer service and how to be a good customer service executive. This course is also for entrepreneurs to the learn importance of customer service in any business.

Easy to understand concepts and tools that help anyone acquire the skill of providing excellent customer support. There is no such thing as a job today that isn’t service-focused, in the sense that everything within a company is being done in support of a customer. This course is an introduction to customer service and its importance in any business.

Exceeding your customers’ expectations can help deliver a long-term increase in revenue, customer satisfaction, and your career success.
Customer service training doesn’t have to be boring!
This customer service course includes video lectures, real company examples, jot notes, and interviews with industry professionals. All of these resources are designed to help you apply what you learn and succeed!

This course covers the following topics:
1. Why Customer Service Can Make or Break Your Business
2. What Does Good Customer Service Really Mean
3. The Five Components of Great Customer Service
4. How To Handle Customers Service Challenges
5. Creating Your Own Customer Service Manifesto
6. The Mindset of Customer Service Expert
7. The Biggest Customer Service Mistakes and How to Avoid Them
8. Your Customer Service with a FAQ
9.  Is the Customer Really Always Right
10. Tips for Delivering World Class Customer Service

You will learn

✓ Discover key customer service skills and techniques
✓ This course will provide you with an introduction to essential customer service skills and a range of techniques to help enhance your customer service.
✓ Learn how to handle customers service challenges
✓ Learn the biggest customer service mistakes & how to avoid them
✓ Learn how to create your own customer manifesto
✓ Learn the five components of great customer service
✓ Understand how customer service can make or break your business

Requirements

• No previous knowledge required.

This course is for

• For Beginners
• For Advanced
• Anyone managing a company or team (now or soon) – whether big or small
• Someone who wants to do Customer Care or management in their future career
• People looking to grow their sales through customer referrals and repeat business
• Businesses looking for inspiration on how to delight their customers and stand out from competitors

How much does the Customer Service Training Course course cost? Is it worth it?

The course costs $12.99. And currently there is a 35% discount on the original price of the course, which was $19.99. So you save $7 if you enroll the course now.

Does the Customer Service Training Course course have a money back guarantee or refund policy?

YES, Customer Service Training Course has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the Customer Service Training Course course, but there is a $7 discount from the original price ($19.99). So the current price is just $12.99.

Who is the instructor? Is Mypancho Academy a SCAM or a TRUSTED instructor?

Mypancho Academy has created 2 courses that got reviews which are generally positive. Mypancho Academy has taught 2 students and received a — average review out of reviews. Depending on the information available, Mypancho Academy is a TRUSTED instructor.
Instructor
Get access to relevant business lessons for your company and personal growth. Gain the skills required to succeed in today’s tough business environment and unlock the methodologies today’s business leaders need to know. Equip your employees with the essential business skills to grow your business and their careers. Our business courses can be used for personal learning, employee trainings.

9.0

CourseMarks Score®

10.0

Freshness

N/A

Feedback

7.5

Content

Platform: Udemy
Video: 39m
Language: English
Next start: On Demand

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