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Customer Service: Keep ’em coming back!

How to give the best customer service in your industry and keep those customers raving about your business.
4.6
4.6/5
(1,716 reviews)
4,879 students
Created by

7.2

CourseMarks Score®

2.6

Freshness

10.0

Feedback

8.5

Content

Platform: Udemy
Video: 39m
Language: English
Next start: On Demand

Top Customer Service courses:

Detailed Analysis

CourseMarks Score®

7.2 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

2.6 / 10
This course was last updated on 7/2015.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

10.0 / 10
We analyzed factors such as the rating (4.6/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

8.5 / 10
Video Score: 7.6 / 10
The course includes 39m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 1 hours 39 minutes of 113 Customer Service courses on Udemy.
Detail Score: 8.4 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

5 articles.
0 resource.
0 exercise.
0 tests or quizzes.

Table of contents

Description

Customer service is one of the most important concepts for any business to master. Your customers are your lifeblood. Keeping them happy and coming back is what fuels your business. Without them nothing else matters. From an online purchase to a lunch outing with friends, everyone has a story of how they weren’t treated the way they felt they should be at a business. When we patronize a business we have preconceived notions of how we should be treated. If they are not met, we feel dissatisfied and often give negative reviews of our experience leaving family and friends much less likely to see experience the business themselves. If our expectations are exceeded and we leave the experience very satisfied, the chance of spreading the word and sending others to the business increase dramatically.
This course shares the stories and secrets of other successful entrepreneurs taking you through the importance of customer service and how to create systems to implement phenomenal customer service within your own business.

You will learn

✓ Make your customers happy!
✓ Create customers who spread word about your business
✓ Exceed customer expectations

Requirements

• Open a new text document or grab a pen and paper and get ready to learn!

This course is for

• Anyone who has any interaction with customers in any business should take this course!

How much does the Customer Service: Keep 'em coming back! course cost? Is it worth it?

The course costs $14.99. And currently there is a 70% discount on the original price of the course, which was $49.99. So you save $35 if you enroll the course now.
The average price is $13.2 of 113 Customer Service courses on Udemy.

Does the Customer Service: Keep 'em coming back! course have a money back guarantee or refund policy?

YES, Customer Service: Keep ’em coming back! has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the Customer Service: Keep 'em coming back! course, but there is a $35 discount from the original price ($49.99). So the current price is just $14.99.

Who is the instructor? Is The Main Street Entrepreneur a SCAM or a TRUSTED instructor?

The Main Street Entrepreneur has created 5 courses that got 3,645 reviews which are generally positive. The Main Street Entrepreneur has taught 11,857 students and received a 4.5 average review out of 3,645 reviews. Depending on the information available, The Main Street Entrepreneur is a TRUSTED instructor.
Build your dream company doing what you love.
Since 1994, we have been meeting with and interviewing successful business builders. We have toured their facilities, met with their employees, observed their behavior, and recorded their stories. Our fieldwork has uncovered the critical practices successful entrepreneurs use to start and build thriving companies. When these practices are used in a new and growing venture, the probability of success goes up dramatically; when these practices are absent, the probability of failure is high. Our entrepreneurial training programs will teach you how to implement these critical practices in your own business. By mastering these concepts, you will greatly improve your odds for success. Our team is comprised of individuals with extensive experience as entrepreneurs, business consultants and university professors. We also have an in-house film department that has interviewed and filmed hundreds of entrepreneurs around the world. At The Main Street Entrepreneur, our mission is to provide the most innovative and engaging resources available to help aspiring entrepreneurs and business builders create successful ventures. We help turn ideas into opportunities, opportunities into business models, and business models into thriving organizations. While doing so we pledge to maintain values of exemplary leadership, continuous improvement, distinguishing service, excellent efficiency, total integrity, and a broader contribution.

7.2

CourseMarks Score®

2.6

Freshness

10.0

Feedback

8.5

Content

Platform: Udemy
Video: 39m
Language: English
Next start: On Demand

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