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Constructive Feedback: Manager’s Step-By-Step Guide

Learn the fundamentals and specific steps for providing constructive feedback to improve staff performance and behaviour
4.3
4.3/5
(800 reviews)
2,658 students
Created by

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Detailed Analysis

CourseMarks Score®

9.5 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

9.6 / 10
This course was last updated on 12/2021.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

9.4 / 10
We analyzed factors such as the rating (4.3/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

9.0 / 10
Video Score: 7.7 / 10
The course includes 1h 21m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 2 hours 08 minutes of 29 Interpersonal Feedback courses on Udemy.
Detail Score: 9.5 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.9 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

17 articles.
9 resources.
0 exercise.
0 test.

Table of contents

Description

The main focus of this course is a step by step guide for providing constructive feedback to staff as a means of addressing under-performance and/or behavioural issues.
Framing the prime focus of this training is an overview of additional leadership skills that build on constructive leadership abilities to help to ensure the desired outcomes are achieved:
•You will learn how important it is to be aware of, and work within the guidelines of, your company disciplinary policies.
•The course also gets you thinking about complimentary skills you should possess that will ensure you present your concerns in a non-biased, caring, and effective manner.
•This course offers an awareness of why constructive feedback is often ineffective and does not deliver the desired results.
•This training also touches on the importance of identifying the root cause of an issue, and not just dealing with the symptoms.
•Leaders sometimes delay providing feedback and there are a multitude of reasons as to why this might happen. You will be invited to do some self-analysis and consider whether any of these self imposed limitations might apply to you.
•This course is all about Constructive Feedback, designed to addresses performance areas or behavioural standards in need of improvement. It is an essential complement to Positive Feedback designed to reinforce desired behaviours and/or performance.
The course includes exercises that you are invited to complete so that you can test your knowledge and understanding, and there is also an Action Plan to keep you on track with ‘how and when’ you acknowledge your staff efforts and achievements.
Please note that this course offers a full 30-day money back guarantee.

You will learn

✓ You will be able to confidently follow the framework for delivering constructive feedback to staff.
✓ You will be able to effectively discuss performance and/or behavioural issues with staff.
✓ You will recognize why you sometimes delay providing feedback.
✓ You will understand where constructive feedback fits within the framework of progressive performance management.
✓ You will learn what the most common coaching pitfalls are the many managers fall into and that you need to avoid.
✓ You will be given a list of some of the most common core reasons for employee under-performance.
✓ Provide effective constructive feedback, and you will encourage effort, enhance performance, increase efficiency, reduce mistakes, and accelerate staff careers.
✓ PLEASE NOTE: the principles taught in this course are common practice in Australia, New Zealand, United States, and some other countries. Based on what country you work in, you may need to adapt some of the content to the common practices and requirements of that country.
✓ If you already have extensive experience in providing constructive feedback

Requirements

• To qualify for this course you need to have staff that you manage, or aspire to be in a leadership position. Regardless of whether you have only one direct report, or many, the training in this course is equally applicable.

This course is for

• Middle management: managers – supervisors – team leaders.
• Employees who aspire to a management position.
• Managers in training.
• Anyone is a leadership position who needs/wants a refresher on how to provide effective constructive feedback.
• This course is not designed for: 1. leaders who already have extensive practical experience and knowledge in this area 2. Students who are not prepared to appreciate that they may need to adapt the recommended process to the work practices and rules of the country they work in.

How much does the Constructive Feedback: Manager's Step-By-Step Guide course cost? Is it worth it?

The course costs $14.99. And currently there is a 82% discount on the original price of the course, which was $84.99. So you save $70 if you enroll the course now.
The average price is $14.3 of 29 Interpersonal Feedback courses. So this course is 5% more expensive than the average Interpersonal Feedback course on Udemy.

Does the Constructive Feedback: Manager's Step-By-Step Guide course have a money back guarantee or refund policy?

YES, Constructive Feedback: Manager’s Step-By-Step Guide has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the Constructive Feedback: Manager's Step-By-Step Guide course, but there is a $70 discount from the original price ($84.99). So the current price is just $14.99.

Who is the instructor? Is Silvia Wright-Davies a SCAM or a TRUSTED instructor?

Silvia Wright-Davies has created 7 courses that got 6,852 reviews which are generally positive. Silvia Wright-Davies has taught 24,012 students and received a 4.4 average review out of 6,852 reviews. Depending on the information available, Silvia Wright-Davies is a TRUSTED instructor.
Business Skills Corporate Trainer
Silvia Wright-Davies is a Business Improvement Specialist, Performance Coach and a Trainer. 
Over her career life Silvia has been lucky enough to work in a number of different countries, own a number of diverse businesses, and have a highly successful business entrepreneur as an immediate family member and her mentor. This background has equipped Silvia with valuable knowledge and skills that she now shares with businesses owners, management and staff. 
Since 2000 Silvia has been training self employed business owners, and corporations both large and small throughout all of Australia and New Zealand. In 2010 she created the Centre for Achievement which provides online business skills courses for small to medium businesses and she is the author of numerous business improvement courses, including “Powering Ahead with Purpose and Passion”, “Pathway to Excellence” and “Pathway to Achievement”. 
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