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ComputerCavalry: IT Help Desk Ticketing System Training!

In this class you will be instructed in the various ways to successfully create and submit great customer support tickets.
5
5/5
(2 reviews)
4 students
Created by ComputerCavalry

8.9

CourseMarks Score®

9.2

Freshness

10.0

Feedback

7.0

Content

Platform: Simpliv Learning
Price: $9.99
Video: 0h45m
Language: English
Next start: On Demand

Top IT Fundamentals courses:

Detailed Analysis

CourseMarks Score®

8.9 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

9.2 / 10
This course was last updated on 08/2020.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

10.0 / 10
We analyzed factors such as the rating (5/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

7.0 / 10
Video Score: 7.5 / 10
The course includes 0h45m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
Detail Score: 8.1 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 5.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

0 article.
0 resource.
0 exercise.
0 test.

Table of contents

Description

In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class!

Basic knowledge
Customer Support
IT Ticketing
Tech Support

Requirements

• Customer Support
• IT Ticketing
• Tech Support

You will learn

What will you learn
✓ How to properly create, document and submit tickets for Remedy, Zoho Desk, ZenDesk, ManageEngine, & ServiceNow!

This course is for

• IT professionals or those seeking a career in customer support

How much does the ComputerCavalry: IT Help Desk Ticketing System Training! course cost? Is it worth it?

The course costs $9.99. And currently there is a 80% discount on the original price of the course, which was $49.99. So you save $40 if you enroll the course now.

Does the ComputerCavalry: IT Help Desk Ticketing System Training! course have a money back guarantee or refund policy?

YES, ComputerCavalry: IT Help Desk Ticketing System Training! has a 20-day money back guarantee. The 20-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the ComputerCavalry: IT Help Desk Ticketing System Training! course, but there is a $40 discount from the original price ($49.99). So the current price is just $9.99.

Who is the instructor? Is ComputerCavalry a SCAM or a TRUSTED instructor?

ComputerCavalry has created 5 courses that got reviews which are generally positive. ComputerCavalry has taught 8 students and received a average review out of reviews. Depending on the information available, ComputerCavalry is a TRUSTED instructor.

More info about the instructor, ComputerCavalry

ComputerCavalry is a provider of computer classes ranging from basic computer skills to advanced IT courses. We provide the common ground between learning new skills from the comfort of your home with real world IT Services.



We use various learning aids to assist in the explanation of computer maintenance and features. Our goal is to remove the intimidation of PC complexity and replace it with memorable simplicity.



Whether you’re a “not so tech savvy” User or a seasoned technician at ComputerCavalry there is something here for all levels of familiarity.

8.9

CourseMarks Score®

9.2

Freshness

10.0

Feedback

7.0

Content

Platform: Simpliv Learning
Price: $9.99
Video: 0h45m
Language: English
Next start: On Demand

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