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Complete Guide to Conflict Management in the Workplace

Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques
4.3
4.3/5
(3,875 reviews)
11,384 students
Created by

9.8

CourseMarks Score®

10.0

Freshness

9.6

Feedback

9.3

Content

Platform: Udemy
Price: $14.99
Video: 3h 12m
Language: English
Next start: On Demand

Top Conflict Management courses:

Detailed Analysis

CourseMarks Score®

9.8 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

10.0 / 10
This course was last updated on 4/2021.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

9.6 / 10
We analyzed factors such as the rating (4.3/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

9.3 / 10
Video Score: 8.0 / 10
The course includes 3h 12m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 1 hours 40 minutes of 61 Conflict Management courses on Udemy.
Detail Score: 10.0 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.9 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

23 articles.
23 resources.
0 exercise.
0 test.

Table of contents

Description

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We are top Udemy instructors in the personal development category. Our courses have been taken by over 300,000+ happy students from 195 countries.
We have a thriving community in the course and we are actively involved and answer questions within 24h.
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Do you ever feel distracted, anxious, or frustrated dealing with conflict with your coworkers or your boss? 
Or, are you a manager who has to address conflict with your employees or between team members? 
The truth is that conflict is an inevitable part of work life, and it does not only affect those who are directly involved, it impacts the entire team, department, and organization. How you, and the organization you work for, manage conflict is what ultimately determines the level of productivity and fulfillment you will experience at work.

As a manager or business executive, workplace conflict should be a high priority issue because it leads to decreased productivity and high employee turnover. 
In fact, research has shown that conflict on the job was cited as the reason people leave their jobs in 50% of cases. 
And, studies have revealed that the average U.S. employee spends 2.8 hours a week dealing with conflict. Between those two factors, that is a huge loss of revenue and potential growth.   
 
Conflict at work can be caused by a number of factors, including misunderstandings, miscommunication, perceived threats, personality clashes, a competitive environment, or different values or beliefs.
But, the biggest problem caused by conflicts are not the conflicts themselves, but rather the way conflicts are handled—and in many cases not handled at all. Humans are psychologically wired to seek pleasure and avoid pain. So, naturally, we avoid dealing with conflict. The problem is avoiding or mishandling conflicts causes bigger problems with long-term consequences that can be detrimental to our psychological well-being and the success of any team or organization.
But, not all conflict is inherently bad—in fact it can be both healthy and beneficial.
When an effective system for managing differences of opinion is put into place, conflicts can be the source of tremendous growth and creativity. When the corporate environment is one of trust and openness, individuals see disagreements as an opportunity to find common ground and conflicts as a source of creative solutions. When the fear of win-lose situations is eliminated, win-win situations become a common goal.   
Since conflict is a normal part of business life, it is essential to develop the skills to be able to prevent and manage it. The best way to manage conflicts is to:
•Stay ahead of conflict by being prepared
•Have a clear process for handling conflict
•Provide employees with the tools and skills need to deal with conflict
In this course, you will:   
•Develop an understanding of common sources of conflict and awareness of what signs to look for, so you can prevent or minimize conflict by catching it early.  
•Find out your natural conflict management style—whether you withdraw, back down, compete, compromise, or truly collaborate and how to change your reactions to be more effective.  
•Create a psychologically safe work environment in which individuals and teams feel confident expressing themselves, making mistakes, and speaking up because they trust that they will not be reprimanded or ridiculed, and that they will be supported in their quest for improvement.  
•Know when to intervene and the best and worst times to approach handling the conflict,, including how to de-escalate a conflict that has become heated or emotional, while not reacting emotionally yourself.  
•Facilitate conflict resolution conversations, using powerful communication techniques and knowing important mistakes to avoid.   
You’ll also learn the 6 Steps to Conflict Resolution, including important conflict resolution skills like:
•Effective listening and communication techniques
•Essential problem-solving strategies
•Strategies for following-up and moving forward in a way that ensures resentment doesn’t linger and conflicts don’t re-occur
We’ll also provide additional insights for handling conflicts depending on who your conflict is with, such as a conflict with your boss or manager, your employees, or within a team. 
So, are you ready to transform your work environment, experience and relationships? If so enroll now, we look forward to seeing you in the course!
Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason. 

So who are we?   
We are Joeel & Natalie Rivera, serial entrepreneurs, authors,  speakers, and educators. We have over a decade of experience in the  field of psychology and life coaching and our greatest passion is  empowering others to live life on their terms, fulfill their potential,  and embrace their greater purpose. All of our programs are designed  based on our experience in coaching, social services, psychology, and  education, as well Joeel’s Masters Degree in Counseling and research on  happiness for his dissertation for a PhD in psychology. We have over 300,000+ students from 195 countries.   
  Copyright ©️ Transformation Services, Inc. | All Rights Reserved

You will learn

✓ Stop feeling distracted, anxious, or frustrated about conflict with your coworkers, boss, or employees
✓ Stop avoiding conflict and allowing tension and resentment to fester, leading to long term consequences
✓ Use differences of opinion and conflicts constructively, leading to growth and creativity
✓ Use proven strategies and powerful communication skills to prevent and manage conflict
✓ Identify warning signs and prevent or minimize conflict before it starts
✓ Know your conflict management style and how to improve your reactions
✓ Create a psychologically safe work environment that encourages open communication and trust
✓ Know when to intervene and how to approach conflict resolution conversations
✓ Implement the 6 Steps to Conflict Resolution
✓ Get to the root cause of conflicts and prevent resentment from lingering and conflicts from re-occurring
✓ Establish conflict resolution guidelines, procedures, and training for your organization

Requirements

• Ability to print worksheet material

This course is for

• Anyone who wants to learn how to prevent and resolve conflict through effective communication techniques and proven strategies
• Leaders, managers or human resources professionals who want to establish conflict resolution guidelines, procedures, and training for their staff
• Leaders and managers who want to create a low-conflict, high creativity work environment for their employees, departments, and teams

How much does the Complete Guide to Conflict Management in the Workplace course cost? Is it worth it?

The course costs $14.99. And currently there is a 86% discount on the original price of the course, which was $109.99. So you save $95 if you enroll the course now.
The average price is $17.1 of 61 Conflict Management courses. So this course is 12% cheaper than the average Conflict Management course on Udemy.

Does the Complete Guide to Conflict Management in the Workplace course have a money back guarantee or refund policy?

YES, Complete Guide to Conflict Management in the Workplace has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the Complete Guide to Conflict Management in the Workplace course, but there is a $95 discount from the original price ($109.99). So the current price is just $14.99.

Who is the instructor? Is Joeel & Natalie Rivera a SCAM or a TRUSTED instructor?

Joeel & Natalie Rivera has created 79 courses that got 98,063 reviews which are generally positive. Joeel & Natalie Rivera has taught 457,989 students and received a 4.5 average review out of 98,063 reviews. Depending on the information available, Joeel & Natalie Rivera is a TRUSTED instructor.
Top Udemy instructor with over 300,000 students
Joeel and Natalie Rivera are professional speakers, trainers, and coaches. Their mission is to provide tools that empower people to ignite their dreams,  unleash their potential and fulfill their purpose. Through their  company, Transformation Services, Inc., they provide digital content  publishing, online courses, and life coach training programs that act as  a catalyst for personal empowerment.Joeel is a former psychology professor with a Master’s Degree in Counseling  and Education and is currently completing his dissertation for his Ph.D.  in Psychology, with an emphasis on happiness. Using the science of  psychology and human potential, they train leading edge entrepreneurs,  leaders, life coaches, and individuals how to master the power of their  mind and create their destiny.They are serial entrepreneurs who challenge and inspire others to take their  power back through self-employment as INDIEpreneurs, (self-employed  freedom junkies). Between the two of them, they’ve started over a dozen  businesses, from photography to a non-profit teen coaching center, and  from an import business to a holistic virtual office.They became INFOpreneurs in 2014 when they fully transitioned their print  magazine into digital format because they found they could reach an  exponential, worldwide market at a fraction of the time and cost. They  closed their physical offices and began converting their in-person  workshops and speeches into information products and online courses.  Then, in 2015 they received a proverbial “kick in the pants” to go  “all-in” when Joeel fell ill after traveling overseas. Unable to leave the house, they continued to reach and inspire their market by digitizing their popular workshops, life coach training programs and certifications, making them available worldwide at a fraction of the cost.Today, they have served over 300,000 students from 195 countries.

9.8

CourseMarks Score®

10.0

Freshness

9.6

Feedback

9.3

Content

Platform: Udemy
Price: $14.99
Video: 3h 12m
Language: English
Next start: On Demand

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