The course is theoretical and practical, with good examples and small and big assignments. The introduction “What I Know About” focuses on the topics that come. Students can think through and discuss the concepts before continuing. The purpose is to facilitate contact net to the theoretical material. The sections end with repetition questions and subsequent issues (major assignments).
Emphasis is placed on making the course interesting for the students. Terms that must be learned are defined as they appear.
Good luck with the learning. I am grateful for feedback from students and instructors about how the course works.
Master Customer Service using this practical customer care course
4.6
★★★★★ 4.6/5
28,349 students
