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CommonSensical Technical Documentation

A guide to simple, lean, and agile technical communication for PMs, BAs, and Technical Writers.
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2,537 students
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Platform: Udemy
Video: 1h 52m
Language: English
Next start: On Demand

Table of contents


For thousands of years, man has been struggling with the ability to effectively communicate and record information. The ever-changing world of IT (Information Science and Technology) has added to that struggle. Hundreds of templates, methodologies, and experts are willing to provide you with help. Do they make it easier, or just add to the complication?
Commonsensical Technical Documentation is a guide to simple, lean, and agile technical writing. This course is targeted to business analysts, project managers, and technical writers at all levels. Those just starting out who want to learn more about creating good documentation as well as seasoned writers who just want to add more polish to their deliverables. If you have ever found yourself writing boring or complicated documentation, then you are sure to find useful information in this course.
In today’s world of economic crisis, we have all become more cost focused, whether we like it or not. It is common to see stakeholders and clients reduce budgets and insist on faster turnaround times. Unfortunately when looking for ways to do this, documentation is one of the first things cut. Any documentation that is not desirable is considered to be of no value or a waste of time. When you ask people what they expect when they read technical documents, many will probably tell you: long, boring, and hard to understand.

This can lead to disastrous outcomes:
•No one reads it – because it is too boring or long
•No one can understand it – it has too much jargon or technical terms
•Does not provide enough information – it is unclear or vague, assumes reader has more knowledge than they do
•Inaccurate – it is incomplete, is misleading, flat-out wrong, or not kept up-to-date
CommonSensical Technical Documentation will teach you Documentation Lite techniques that fit Agile and Lean methodologies.

You will learn

✓ Why Technical Documentation & Communication Are Vital To Any Project
✓ How To Turn Complicated Ideas Into Simple, Lean & Agile Communication
✓ How To Avoid Common Pitfalls & Mistakes
✓ The 4 Step Common Sense Technical Writing Process


• Basic understanding of technical documentation and communication.
• Interest in improving technical documentation or communication is helpful.

This course is for

• Technical Writers
• Business Analysts
• Project Managers
• Agile Practitioners
The CommonSensical BA
Deena has built a solid reputation for delivering award-winning work, through more than 20 years of diverse experience in the ever-changing digital marketing arena. Deena has managed and leads teams in scope definition, requirements management, architecture, design, development, deployment, and optimization. She is known for her ability to infuse innovative processes and techniques that facilitate strong collaboration between Technology, Business, and Creative teams. Deena is also a public speaker and trainer. For more than 10 years she has shared her passion for bringing CommonSense back to the conversation. She has been proud to present at Refresh Detroit, SE Michigan IIBA, Project Manager Summit/Business Analyst World Conference in Chicago in 2013 and November 2018, and more. She is also the author of the Commonsensical Series: A Guide for Project Managers, Business Analysts, and Product Owners. This is a series of eBooks, eCourses, and presentations that focus on bringing some needed CommonSense back into the complex world of interactive project delivery.
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Platform: Udemy
Video: 1h 52m
Language: English
Next start: On Demand

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