Disclosure: when you buy through links on our site, we may earn an affiliate commission.

Client Care And Consultation

How To Grow Your Business And Your Client Base
4.3
4.3/5
(7 reviews)
4,651 students
Created by Charlie Corkill Boonzaaier

8.9

CourseMarks Score®

9.9

Freshness

7.6

Feedback

8.6

Content

Platform: Udemy
Price: $11.99
Video: 52m
Language: English
Next start: On Demand

Top Customer Service courses:

Detailed Analysis

CourseMarks Score®

8.9 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

9.9 / 10
This course was last updated on 3/2021.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

7.6 / 10
We analyzed factors such as the rating (4.3/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

8.6 / 10
Video Score: 7.7 / 10
The course includes 52m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
Detail Score: 8.7 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

9 articles.
0 resource.
0 exercise.
0 test.

Table of contents

Description

Maintaining client care and loyalty is NOT just for the beauty industry.

Definition: The assistance and advice provided by a company to those people who buy or use its products or services.
Customer service is often at the heart of a business which aims to provide an exceptional service that leaves the customer feeling valued and respected. Although providing an excellent service can involve extra resource, time and money, when you get it right it will enable you to stand out from your competition, maintain a positive reputation among future customers and encourage existing customers to purchase from your business again. Remember, it is six times more expensive to acquire a new customer than to retain an existing customer!
Customer service is important because it can help you to:
•Increase customer loyalty
•Increase the amount of money each customer spends with your business
•Increase how often a customer buys from you
•Generate positive word-of-mouth about your business
There are many more reasons why customer service is important and many ways you can ensure you are delivering the service which creates the perfect experience for your customers.
Strategies can include:
•Understanding your customers’ needs and wants
•Treating your customers respectfully
•Acting on promises made to your customer
•Handling complaints and returns gracefully
•Exceeding customer expectations
•Going out of your way to help your customer.
All of the above approaches will contribute towards the customer feeling valued.

Requirements

• An open mind and good attitude

You will learn

✓ You will learn how to to instantly connect with your client or customers the first time you meet them, keep them as repeat clients and how to do a thorough consultation.

This course is for

• Anyone working with customers and or clients who want repeat business

How much does the Client Care And Consultation course cost? Is it worth it?

The course costs $11.99. And currently there is a 84% discount on the original price of the course, which was $74.99. So you save $63 if you enroll the course now.

Does the Client Care And Consultation course have a money back guarantee or refund policy?

YES, Client Care And Consultation has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the Client Care And Consultation course, but there is a $63 discount from the original price ($74.99). So the current price is just $11.99.

Who is the instructor? Is Charlie Corkill Boonzaaier a SCAM or a TRUSTED instructor?

Charlie Corkill Boonzaaier has created 5 courses that got 116 reviews which are generally positive. Charlie Corkill Boonzaaier has taught 12,373 students and received a 4.4 average review out of 116 reviews. Depending on the information available, Charlie Corkill Boonzaaier is a TRUSTED instructor.

More info about the instructor, Charlie Corkill Boonzaaier

Beauty Threapist & Beauty Trainer
I started in the field of beauty over 20 years ago so I have many years of experience in beauty & training students to do various beauty treatments. I have travelled the world doing beauty work & although I am originally from the UK , I now live in Cape Town, South Africa & have been here since 2003, during which time I have spent training thousands of students in threading, tinting, hot waxing, Microblading, lash & brow lifting & brow mapping.

8.9

CourseMarks Score®

9.9

Freshness

7.6

Feedback

8.6

Content

Platform: Udemy
Price: $11.99
Video: 52m
Language: English
Next start: On Demand

Students are also interested in

Other courses by ​Charlie Corkill Boonzaaier

Get this widget on your website (for course creators):

Client Care And Consultation rating
Copy this code and paste it to your website:
<a href="https://coursemarks.com/course/client-care-and-consultation/" target="_blank" title="Client Care And Consultation on Coursemarks.com"><img border="0" src="https://coursemarks.com/widget/89.svg" width="200px" alt="Client Care And Consultation rating"/></a>