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Certificate Course in Aviation Management- Ground/Cabin Crew

Corporate Grooming, Interview Skills, Effective Communication training, Customer Relationship Management- CRM and Quiz .
(101 reviews)
487 students
Created by


CourseMarks Score®







Platform: Udemy
Video: 1h 45m
Language: English
Next start: On Demand

Table of contents


A Student will demonstrate:
•Extensive knowledge about Cargo, Ramp, Terminal, Dangerous Goods Regulations, Aviation safety, fleet management, Ground handling/ Inflight, Regulatory management and more
•Equipped with skills and Knowledge that are required to fulfill the role of an Executive/ Manager in the Aviation industry.
•Performs work activities effectively and efficiently to the standards expected in the operations required in the Aviation industry/hospitality sectors.
•Analyses situation, identifies problems, formulates solutions and implements corrective and/or mitigating measures and action management into service operations.
•Demonstrate the ability to develop, examine, question, and explore perspectives or alternatives to problems in day today operations.
Airport Ground Handling and Inflight Operations- Terminal/ Ramp/ Aircraft Exteriors and Interiors/ Cabin and Catering/ Passenger handling and services both inflight and on ground/ Cabin Emergencies, threats and challenges- Bomb Threat/ Hijack, announcements, First Aid, Cabin preparation for take off/ cruise and landing. Aviation Law, Finance and Insurance/ Governing Bodies. Various Powered and Non Powered Equipments used in Terminal – Ramp operations/ marshaling and signals/ Runway Airside lightings . Ground Handling Agencies/ Operators worldwide. A brief on the process of operations- After aircraft Landing, Taxing, Marshaling, Parking, Push back, Taxing, take off. A brief on the  equipments like tow bars, push back trucks, baggage loaders, dollies, Ground Power Unit, chocks and tripod jacks etc.
Complimentary Corporate Grooming, Interview Skills, Body language, Effective Communication training, Customer Relationship Management- CRM and over 1000 Quiz included  .

You will learn

✓ Aviation Management- Aviation- Governing Authorities, Ramp/ Cabin/ Apron/ Passenger/ Terminal Handling, AVSEC, Cargo, Dangerous Goods Regulations/ Threats and Challenges in Aviation/ Aircraft Familiarisation/ Phases of Flights/ ATC/ Interiors and Exteriors of Aircrafts/ Runway length/ Orientations/ Designators/ Lights/ Visual Aids and Markings/ Taxiways and Apron


• Plus Two/ Higher Secondary/ 10+2/ Graduates in any Discipline

This course is for

• Freshers or Experienced to enhance their industry knowledge and to become employable.
Founder at Essence Learning Institute, Bangalore, India
An Aviation enthusiast and a veteran who aims to play an important role in the vocational training by providing a wide range of opportunities to both our trainees and the partners to sustain and broader Aviation and Hospitality community. The industry relies on the skills and leadership of its people. Her aim is to fill the gap that exists between the current knowledge, skills, attitude etc and the competences required by the industry through imparting quality and affordable training at Essence Learning. Her decade of experience spans from a Five Star hotel Executive to an Inflight Manager. She started her career with The Park Hotel, New Delhi and had been an integral part of the pilot team at Shangri-la Hotel, New Delhi. She was honored with the Best Employee award by both these Five star Luxury hotels as a recognition for her remarkable service and dedication towards her work. She got an opportunity to work as an Air Hostess with India’s revolutionary Airline Air Deccan (later acquired by Kingfisher), and pursued her flying career to contribute her share in making common man’s flight safe and comfortable. Within a year of joining she was promoted to Senior In flight Manager. She has around four thousand Hours of Flying experience as a Cabin Crew Member.
She has trained Junior Cabin Crew/ Flight Attendants onboard their Check Flights about Safety/ service, First Aid, Fire Fighting, Bomb Threat, Hijack, Survival, Dangerous Goods Regulations, AVSEC, Ground Handling Operations and Emergency procedures (on Ground and Inflight) after successful completion of D.G.C.A. examination. Check flights of Junior Crews were cleared upon her approval. She has trained hundreds of students in various Air Hostess training Institutes for Aviation and Hospitality.
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Platform: Udemy
Video: 1h 45m
Language: English
Next start: On Demand

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