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Call Center Training

Call Center Training will lower costs as it can reduce turnover. You will learn the skills to improve productivity and p
4.4
☆☆☆☆☆ 4.4/5
(59 reviews)
130 students
Created by
TBAE Team Building and Events

7.2

CourseMarks Score®

3.9

Freshness

10.0

Feedback

7.0

Content

Detailed Analysis »

Call Center Training will lower costs as it can reduce turnover. You will learn the skills to improve productivity and p
Go to class »
Platform: Udemy
Price: check current price
Video: 58m
Language: English
Next start: On Demand

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Detailed Analysis

CourseMarks Score®

7.2 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

3.9 / 10
This course was last updated on 5/2017.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

10.0 / 10
We analyzed factors such as the rating (4.4/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

7.0 / 10
Video Score: 7.7 / 10
The course includes 58m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 1 hours 40 minutes of 142 Customer Service courses on Udemy.
Detail Score: 7.9 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 5.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

0 article.
0 resource.
0 exercise.
0 test.

Table of contents

Description

  What you'll learn
  Requirements
  Who this course is for
FAQ
  Price
  Refund policy
  Scholarships
Instructor
Recommended courses

Description

Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees will produce happier customers.

You will learn

✓ Call Center Basics
✓ Phone Etiquette
✓ Speaking Like a Star

Requirements

• A notebook and pen to take notes and a suitable internet connection to stream video

This course is for

• Anyone wanting to understand Call Center Training

How much does the Call Center Training course cost? Is it worth it?

The course costs $14.99. And currently there is a 57% discount on the original price of the course, which was $34.99. So you save $20 if you enroll the course now.
The average price is $16.2 of 142 Customer Service courses. So this course is 7% cheaper than the average Customer Service course on Udemy.

Does the Call Center Training course have a money back guarantee or refund policy?

YES, Call Center Training has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the Call Center Training course, but there is a $20 discount from the original price ($34.99). So the current price is just $14.99.

Who is the instructor? Is TBAE Team Building and Events a SCAM or a TRUSTED instructor?

TBAE Team Building and Events has created 6 courses that got 137 reviews which are generally positive. TBAE Team Building and Events has taught 466 students and received a 4.2 average review out of 137 reviews. Depending on the information available, TBAE Team Building and Events is a TRUSTED instructor.

More info about the instructor,

TBAE Team Building and Events

Soft Skills, Teambuilding and Event Specialist
Browse all courses by on Coursemarks.
TBAE Team Building and Events's full profile and courses »
Go to class »

7.2

CourseMarks Score®

3.9

Freshness

10.0

Feedback

7.0

Content

Detailed Analysis »

Call Center Training will lower costs as it can reduce turnover. You will learn the skills to improve productivity and p
Go to class »
Platform: Udemy
Price: check current price
Video: 58m
Language: English
Next start: On Demand

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