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An Introduction to Emotional Intelligence

Learn how your emotional intelligence influences how you perform, build relationships and make good quality decisions.
(1,561 reviews)
6,482 students
Created by


CourseMarks Score®







Platform: Udemy
Video: 2h 23m
Language: English
Next start: On Demand

Top Emotional Intelligence courses:

Detailed Analysis

CourseMarks Score®

9.7 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness Score

10.0 / 10
This course was last updated on 8/2021.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Student Feedback

9.2 / 10
We analyzed factors such as the rating (4.4/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Content Score

9.3 / 10
Video Score: 7.9 / 10
The course includes 2h 23m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 2 hours 29 minutes of 144 Emotional Intelligence courses on Udemy.
Detail Score: 10.0 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.9 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

7 articles.
8 resources.
0 exercise.
0 tests or quizzes.

Table of contents


What is it to be the best human being that you can be? 
Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.
Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.
Emotional intelligence is different from IQ – cognitive intelligence, and offers a different perspective on success and performance at work.  There are many parts to emotional intelligence – it predicts effectiveness and can be changed and developed. 
Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.
Your emotional intelligence is your responsibility!  How you react and respond to events is governed by your emotional intelligence.  You can work to develop your emotional intelligence, but this is not easy. 

This course explores what emotional intelligence in the workplace by investigating what it is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.
The course resolves any confusion you may have around some of the terminology used in various emotional intelligence courses, such as what is the difference between EI and EQ?  You’ll get to understand why EI is a broader term that covers emotional intelligence in much more depth. 
People often talk about positive and negative emotions.  This is not that helpful as emotions cannot really be labelled in that way.  The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. 
The course investigates the advantages and disadvantages of emotional intelligence, ways it can be improved and some do’s and don’ts of working with emotional intelligence in the workplace.  It will test your emotional intelligence! 
Changing the way that you work with your emotions and working with your emotional intelligence is not easy.  This course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!!  Emotional intelligence is about improving performance, engagement and well being in a sustainable way, so that it sticks.
By completing this course, you will be able to
•Identify what emotional intelligence is and what it is not
•Explain what emotional intelligence is and why it is important
•Explain the difference between Emotional Quotient (EQ) and Emotional Intelligence (EI)
•Describe how emotional intelligence differences from other intelligences
•Recognise how and why emotions are important
•List some emotional intelligence competencies that can be developed
The course contains narrated videos, quizzes and some fun material to download – including a series of complementary crib cards. 
•The course contains some insights from one of the key researchers in the field of emotional intelligence – Dr. David Caruso from Yale University Center for Emotional Intelligence.  He shares his views on the subject and some insights into emotional intelligence as an ability.
The course material makes up part of a one day workshop endorsed by the Institute of Leadership and Management.  It is equivalent to about 8 hour’s CPD  training.
PLEASE NOTE – This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Emotional intelligence cannot be developed by learning some techniques through watching a few video lectures.  The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others.  I’m afraid that you won’t get the best from the course unless you are prepared to do this.
This course is being continually refined and updated to ensure it remains current and relevant.
There are THREE practical activities included within the course that are designed to help you to develop your emotional intelligence.  These involve some interaction with other people and some reflection outside of the course.  They are designed to help you find out how you are using your emotional intelligence in the workplace, how you view your emotional intelligence and how others view your emotional intelligence.   You will be guided on what and how you need to change.  The emotional brain learns from doing things and through activity.  Repetition and rehearsal over weeks will embed in changes.

All PDFs are Section 508 / ADA Accessibility compliant.
All videos have grammatically correct English captions.
Latest update – August 2021

You will learn

✓ Recognise the importance of understanding the emotions that you experience.
✓ Examine how to practise and learn how to develop emotional intelligence.
✓ Discover how to improve your relationships and performance by gaining insights into the emotions of other people.
✓ Identify why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.


• We all have emotions! You will need an open mind and a willingness to learn.Anyone with an interest in and the commitment to developing their ability to manage the emotional dimensions of life should be well placed to undertake this course.Anyone with an interest in applying their intelligence to their emotion.Anyone interested in learning more about emotional intelligence at work.Anyone with a willingness to complete the practical activities to grow and develop their emotional intelligence skills.

This course is for

• Anyone who is interested in a basic understanding of why emotions play an important role in performance and success
• Anyone who wants to have a deeper understanding of themselves and how to work better with other people.
• Anyone with an interest in developing their ability to manage their emotions.
• Anyone interested in learning more about emotional intelligence at work.

How much does the An Introduction to Emotional Intelligence course cost? Is it worth it?

The course costs $14.99. And currently there is a 70% discount on the original price of the course, which was $49.99. So you save $35 if you enroll the course now.
The average price is $17.4 of 144 Emotional Intelligence courses on Udemy.

Does the An Introduction to Emotional Intelligence course have a money back guarantee or refund policy?

YES, An Introduction to Emotional Intelligence has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any SCHOLARSHIPS for this course?

Currently we could not find a scholarship for the An Introduction to Emotional Intelligence course, but there is a $35 discount from the original price ($49.99). So the current price is just $14.99.

Who is the instructor? Is Robin Hills a SCAM or a TRUSTED instructor?

Robin Hills has created 25 courses that got 44,179 reviews which are generally positive. Robin Hills has taught 138,031 students and received a 4.4 average review out of 44,179 reviews. Depending on the information available, Robin Hills is a TRUSTED instructor.
Business Psychologist, Emotional Intelligence Trainer
Hi.  I’m Robin Hills. I have the most comprehensive range of on-line courses based on emotional intelligence in business – not only on Udemy but anywhere on the internet.  I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. 

I am an emotional intelligence coach, trainer and facilitator with over 35 years’ business and commercial experience.  I provide knowledge and skills that help people understand themselves and others better.

My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.   This provides me a practical understanding of how emotional intelligence works and can be applied in the real world, which enables me to keep up to date with relevant issues.

I’m a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology.  

My articles and papers on resilience have been published in international books and journals.

My company is Ei4Change (Emotional Intelligence 4 Change) – recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes are accredited by the Institute of Leadership and Management.

Over the last few years, I have delivered workshops at global emotional intelligence and neuroscience conferences.  These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India.

I am the author of 

– The Authority Guide to Emotional Resilience: Strategies to weather storms and manage stress in the workplace (published May 2016)

– The Authority Guide to Behaviour in Business: How to build successful and powerful relationships (published November 2017)

Both are available on Amazon.

Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt.  I am here to support and guide you.

I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.


CourseMarks Score®







Platform: Udemy
Video: 2h 23m
Language: English
Next start: On Demand

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